The posting
Overview
Delaware North Sportservice is searching for an Assistant Catering Manager to join our team at Little Caesars Arena in Detroit, Michigan. As Assistant Catering Manager, you will be assisting with all catered events. If you maintain a professional attitude at all times, this could be the next play for your career. You will be working with others in a cooperative manner, especially while working under pressure. If you have a positive, can-do attitude, are detail-oriented, and have a well-rounded knowledge of the foodservice industry, apply now to join our collaborative team.
Additional Details
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
- Medical, dental, and vision insurance
- 401(k) with up to 4% company match
- Annual performance bonus based on level, as well as individual, company, and location performance
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition and/or professional certification reimbursement
- Generous friends-and-family discounts at many of our hotels and resorts
Unit Description
Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.
Responsibilities
- Work closely with Catering Manager to develop and maintain guest relationships
- Assists with booking, set-up and tear down, and full execution of catered events
- Maintain established food presentation and service standards, providing ongoing developments based upon current trends in the catering industry
- Maintain an organized system of comprehensive record-keeping for each catered event, local event days, monthly inventory, requisitions, as well as appropriate levels of related catering supplies and decorations in keeping with the seasons
- Assist with recruitment for hourly team members, including working with the Talent Acquisition team to pre-screen candidates, conduct interviews, and identify individuals for hire
Qualifications
- Minimum 2 years’ related experience, as well as previous experience with restaurant or banquet operations, guest service, recruiting, and training
- No college degree required
- Familiar with the hospitality or entertainment industry
- Strong communication, organizational skills, and customer service skills
- Make informed decisions from analyzed data
- Experience using Microsoft Word, PowerPoint, Outlook, and ability to learn catering software
Physical Requirements
- Capacity to stand and walk during shift, ability to move inventory, products, carts, and tables, as well as using kitchen utensils and commercial kitchen equipment
- Possible exposure to variable temperatures and wet and humid conditions



