The posting
Overview
Delaware North Sportservice is hiring full-time Concessions Supervisors to join our team at TD Garden in Boston, Massachusetts. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service.
Concessions is more than just peanuts and cracker jacks; it is an essential part of the entertainment experience. Apply now to join the game day action.
Additional Details
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
Unit Description
Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.
Responsibilities
- Train team members and assign duties, evaluate and document job performance
- Ensure all food and beverage is prepared properly and meets quality standards
- Maintain level of inventory throughout shift and order replacement stock as necessary
- Enforce company cash handling procedures and investigate any money and inventory discrepancies
- Resolve any guest or team member issues that arise
Qualifications
- Previous cash handling or cashier experience required
- Previous experience as a stand attendant or other food service worker preferred
- Previous supervisory experience preferred
- Ability to effectively communicate with team members and prepare written stand reports after each event
- No college degree required
Physical Requirements
- Constant standing, walking, bending, reaching, and repetitive motions
- Ability to lift stock up to 50 pounds occasionally



