The posting
Overview
Delaware North’s Patina Group is seeking a dynamic Restaurant Manager to join our team at Space 220 in Orlando, Florida. This highly visible, guest-facing leadership role is centered on exceptional floor management within a high-volume, upscale dining environment. The ideal candidate thrives on the dining room floor, leading service execution, coaching team members in real time, and ensuring every guest receives a memorable, elevated experience.
As Restaurant Manager, you will be responsible for directing daily front-of-house operations, maintaining service standards, managing guest interactions, and driving operational excellence throughout every shift. You will lead by example, provide hands-on support to the team, and foster a culture of hospitality, accountability, and continuous improvement.
If you are passionate about luxury service, energetic floor leadership, and creating outstanding guest experiences, apply now to join our award-winning restaurant group.
Additional Details
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
- Medical, dental, and vision insurance
- 401(k) with up to 4% company match
- Annual performance bonus based on level, as well as individual, company, and location performance
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition and/or professional certification reimbursement
- Generous friends-and-family discounts at many of our hotels and resorts
Unit Description
Mission Control invites you to join the crew at Space 220 for an expedition like no other. The planets have aligned for you to be a part of the latest cutting-edge and out-of-this-world restaurant. Help ensure a smooth departure as guests blast off to enter the International Space Station suspended 220 miles above the Earth’s surface and assist in delivering an unmatched intergalactic dining experience. With stellar views and gourmet menu offerings, Space 220 is true “The Height of Dining.” Team members receive park admission and discounts on merchandise, dining, and hotels.
Responsibilities
- Maintain positive guest relations and high standards of service, addressing concerns and complaints in a timely and professional manner
- Assigning tasks for service team members, and monitoring shift responsibilities, ensuring actions are in line with company quality, sanitary, and legal standards
- Assist with team member training, monitor their performance while keeping open communication for corrections needed
- Assist with administrative tasks, including ordering and inventory
Qualifications
- Minimum of three years’ experience in a managerial position in a restaurant with a similar style of dining, capacity, and volume
- Experience in upscale dining preferred
- ServSafe, Food Safety Handler, and Training for Intervention Procedures (TIPS) certification is preferred but not mandatory
- Strong computer skills; Microsoft Office Suite, including Word, Excel and Outlook, and point-of-sale systems
- Exceptional communication skills and an ability to anticipate guest and employee needs
- No degree required



