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Open nowPosted 5 hours ago

Supervisor at Barrel Yard Restaurant, American Family Field

Delaware North610 open roles

Where
Milwaukee, Wisconsin, United States
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Your applicationOpen nowSupervisor at Barrel Yard Restaurant, American Family FieldDelaware North · Milwaukee, Wisconsin, United States
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Delaware North postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 5 hours ago

Delaware North median: 2 days open

The posting

Overview

Delaware North Sportservice is searching for a Restaurant Supervisors to join our Barrel Yard team at American Family Field in Milwaukee, Wisconsin. Ensuring the highest levels of service to our guests is our greatest priority. If you can lead hourly staff in the daily performance of their duties and effectively prioritize multiple tasks, you will score a winning career with this team! Apply today to join our team.

Additional Details

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Unit Description

Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.

Responsibilities

  • Ensure compliance with all departmental and organizational policies and procedures.
  • Maintain a safe and clean environment for guests and associates.
  • Assist managers in training and development of the team and conducting associate-counseling sessions including verbal and written corrective action reports.
  • Assist managers in the management of staffing levels in accordance with established budgetary goals and business volume.
  • Inspect by walking through your assigned area to monitor staff and to monitor guest needs.
  • Lead hourly staff in the daily performance of their duties.
  • Ensure venue is adequately stocked with all product and supplies needed for service.
  • Collaborate with manager concerning operational deficiencies and areas in need of attention.
  • Greet guests positively, treating each person as an individual and in a professional manner.
  • Prioritize and handle multiple tasks simultaneously.
  • Complete other duties as assigned.

Qualifications

  • One year front of house supervisor experience required.
  • Superior organization and guest service abilities required.
  • Basic math skills including addition, subtraction, multiplication, division, fractions and percentages.
  • Basic computer skills including word-processing, spreadsheets, and e-mail required.
  • Demonstrate skill in dealing with guest complaints, using active listening skills to defuse difficult and sometimes emotionally charged situations to maintain the guest’s goodwill
  • Must be at least 18 years old.
  • Must have a flexible schedule including nights, days, weekends, and holidays.

Physical Requirements

  • Ability to lift or carry 50 pounds.
  • Ability to stand or walk 100% of the time.
  • Possible exposure to secondhand smoke.
  • Possible exposure to high volume of noise
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