Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

SOC Operator - Govt Customer (TS -SCI Required. On-Site Chantilly VA - 5 days per week)

Dell125 open roles

Where
Mclean, VA, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSOC Operator - Govt Customer (TS -SCI Required. On-Site Chantilly VA - 5 days per week)Dell · Mclean, VA, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Dell's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Dell postings stay open a median of 9 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted yesterday

Dell median: 9 days open

The posting

Job Description

SOC Operator - Federal Customer (Chantilly, VA)

(On-site 5 days per week: TS/SCI Clearance Required) Please note: Candidates without existing Required Clearances will be auto declined.

The SOC Operator serves as the first line of defense for monitoring, detecting, and resolving network and infrastructure incidents. In this role, you will actively track alerts across enterprise systems, perform initial diagnostics, and apply standard operating procedures to restore service promptly. You will manage incoming incident tickets, maintain meticulous shift documentation, and communicate real-time updates to stakeholders throughout the event lifecycle. When issues exceed triage scope, you will efficiently escalate incidents to the respective engineering teams, field technicians, or third-party vendors.

What You’ll Do

● Monitor Infrastructure Health: Continuously watch enterprise network dashboards, servers, and circuit links in a 24/7 environment to identify alarms, performance anomalies, and outages in real time.

● Conduct Initial Diagnostics: Perform first-touch technical triage—such as executing CLI network diagnostics, verifying interface states, validating basic configurations, and restarting services—using standard runbooks.

● Manage Incident Tickets: Create, update, and prioritize incident records within the ticketing platform, documenting symptoms, diagnostic steps taken, and resolution paths with meticulous detail.

● Escalate & Coordinate: Seamlessly escalate complex issues to Tier 2/Tier 3 engineers, field technicians, and telecommunication carriers, tracking progress to uphold established Service Level Agreements (SLAs).

● Maintain Communications & Documentation: Publish incident notifications to stakeholders, conduct thorough shift-handoff briefings, and contribute updates to operational knowledge base articles and standard operating procedures (SOPs).

Required Qualifications

● Network Fundamentals & Protocols: Solid grasp of the OSI model, TCP/IP, DNS, DHCP, and basic routing/switching concepts.

● Basic Command-Line Diagnostics: Proficiency using network troubleshooting commands such as ping, traceroute, nslookup, netstat, and ipconfig/ifconfig.

● Monitoring Tools Experience: Practical familiarity with enterprise monitoring and alerting platforms (e.g., SolarWinds, PRTG, Nagios, Datadog, or Zabbix).

● Ticketing & Incident Management: Experience managing ticket lifecycles, following ITIL incident management practices, and using service desk tools (e.g., ServiceNow, Jira Service Management, Remedy).

● Clear Technical Communication: Strong verbal and written communication skills to document shift handoffs, log detailed ticket updates, and escalate issues accurately under pressure.

● Clearance: Active TS/SCI and ability to maintain access as required by the program.

● Physical Requirements: Candidates must be able to lift up to 25lbs.

Preferred Qualifications

● Industry Certifications: Foundational networking credentials such as CompTIA Network+, Cisco CCNA, or ITIL 4 Foundation.

● Multi-Platform OS Navigation: Hands-on comfort working in both Linux/Unix and Windows server environments.

● Basic Scripting & Automation: Familiarity with Python, Bash, or PowerShell to automate routine triage tasks or parse logs.

● Packet Inspection Tools: Foundational experience capturing and reading packet data using tools like Wireshark or tcpdump.

● Hardware & Cloud Basics: Introductory exposure to enterprise hardware components (chassis, transceivers, cabling)

What We Offer

● Cutting-Edge Lab Access: Direct access to enterprise-class hardware, sandbox environments, and emerging software stacks.

● Technical Growth: Sponsored training, conference attendance, and certification support to continuously sharpen your engineering toolkit.

● Collaborative Engineering Culture: A multidisciplinary team that values bias for action, intellectual curiosity, and autonomous problem-solving.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Dell's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Dell's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Dell's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.