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Open nowFirst seen 4 hours ago

Hotel Food and Beverage Manager

Delta Hotel by Marriott Utica5 open roles

Pay
$25 an hour
Where
Utica, NY
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Your applicationOpen nowHotel Food and Beverage ManagerDelta Hotel by Marriott Utica · Utica, NY
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Share of postings closed within
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  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: first seen 4 hours ago

The posting

Food & Beverage Manager

Department: Food & Beverage Reports To: Director of Food & Beverage, General Manager Status: Full-Time

Pay Rate: From $25 per hour based on experience

Job Summary

The Food & Beverage Manager oversees daily property food and beverage operations, ensuring exceptional service standards, culinary excellence, and optimized department profitability. Working closely with the Director of F&B, this role drives revenue growth through innovative marketing, maintains strict budget control over labor and cost of goods sold (COGS), and fosters a high-performance team environment to minimize turnover. A key focus of this position includes the hands-on preparation and seamless execution of high-volume banquets and private events, alongside supporting daily operations within the Shade Bar & Grill.

Key Responsibilities

Operations & Event Execution

  • Supervise and direct daily front-of-house F&H and banquet personnel to ensure seamless service delivery.
  • Actively assist in the physical preparation, setup, and structural execution of major banquets, conferences, and property events.
  • Oversee and support daily restaurant operations, guest relations, and service standards within the Shade Bar & Grill.
  • Monitor product quality and presentation consistency, collaborating with the culinary team on menu engineering and planning.
  • Address and resolve guest feedback or complaints swiftly, leveraging opportunities to elevate service recovery and guest loyalty.

Financial & Administrative Management

  • Manage payroll and revenue budgets, ensuring productivity targets are met without compromising service quality.
  • Coordinate the timely procurement of food, beverage, and service equipment within designated budgetary allocations.
  • Prepare and submit operational, financial, and departmental reports within established timelines.
  • Implement and track loss prevention, inventory controls, and waste reduction protocols across all outlets.

Leadership & Talent Development

  • Interview, onboard, and hire front-of-house F&B associates in compliance with corporate talent standards.
  • Lead the training of F&B personnel on Standard Operating Procedures (SOPs), technical skills, and premium hospitality practices.
  • Facilitate brand-specific training (e.g., Marriott standards, advanced customer service) to maintain corporate compliance.
  • Conduct regular departmental meetings to align staff on performance metrics, upcoming event details, and property initiatives.
  • Participate in the Manager on Duty (M.O.D.) program and attend all required pre- and post-convention conferences.

Compliance & Safety

  • Enforce full compliance with local, state, and federal liquor laws, health department codes, and sanitation regulations.
  • Maintain strict adherence to brand standards, corporate SOPs, and employee grooming guidelines.

Job Requirements & Qualifications

Experience & Education

  • Progressive Hospitality Experience: At least 6 years of progressive leadership experience in hotel food & beverage or a high-volume restaurant environment; OR
  • Degree & Experience Multipliers: A 4-year college degree paired with a minimum of 3 years of related hospitality management experience; OR a 2-year college degree with a minimum of 4 years of related management experience.

Technical & Core Competencies

  • Systems Proficiency: Proficient with property management systems (PMS), modern point-of-sale (POS) platforms, inventory software, and spreadsheet applications.
  • Industry Knowledge: Deep operational understanding of F&B preparation techniques, banquet logistics, cost control, state liquor laws, and health department sanitation metrics.

Physical & Mental Demands

  • Schedule Flexibility: Ability to work a flexible schedule including long hours, weekends, nights, and holidays according to business and event volumes.
  • Physical Capability: Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently to lift, carry, push, pull, or move equipment and event materials.
  • Critical Thinking: Exceptional situational problem-solving skills; ability to anticipate operational challenges, evaluate solutions, and make decisive, accurate judgments under pressure.
  • Communication Style: Attentive, courteous, and highly effective communication style suited for resolving employee challenges and addressing corporate executive committee updates.

EEOE

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