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Open nowFirst seen 2 hours ago

Powersports Service Advisor

dennisdillonrvmarinepowersports4 open roles

Where
Boise, ID
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Your applicationOpen nowPowersports Service Advisordennisdillonrvmarinepowersports · Boise, ID
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Share of postings closed within
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  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.1%30 days
This job: first seen 2 hours ago

The posting

Join the team at Dillon RV Marine Power Sports as a Powersports Service Advisor based in Boise, ID. In this role, you will be the primary point of contact between customers and our service department, ensuring a seamless and positive service experience. Your expertise in powersports vehicles and exceptional customer service skills will help us maintain our reputation for excellence.

Responsibilities

  • Greet customers and assess their service needs for powersports vehicles including motorcycles, ATVs, and personal watercraft.
  • Provide clear explanations of required services, estimates, and timelines to customers.
  • Schedule service appointments and coordinate with technicians to ensure timely completion of work.
  • Maintain accurate records of service orders, parts requests, and customer communications.
  • Answer customer inquiries regarding service status, warranties, and maintenance recommendations.
  • Work closely with parts and sales departments to facilitate a smooth service process.
  • Assist in upselling services and products that enhance vehicle performance and customer satisfaction.

Requirements

  • Prior experience in a service advisor role or customer-facing position in the powersports or automotive industry preferred.
  • Strong knowledge of powersports vehicles and their maintenance requirements.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Proficiency with service management software or willingness to learn.
  • A positive attitude and commitment to delivering exceptional customer service.

Benefits

  • Competitive compensation package (details provided during the interview process).
  • Opportunities for professional growth and development within the company.
  • A supportive team environment in a reputable powersports dealership.
  • Employee discounts on parts, accessories, and products.

About the Company

Dillon RV Marine Power Sports is a trusted leader in the powersports industry, serving the Boise, ID community with high-quality vehicles, parts, and service. We pride ourselves on delivering outstanding customer experiences and fostering a culture of teamwork and integrity. Join us and be part of a company that values your skills and passion for powersports.

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