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Open nowPosted 3 days ago

Senior Business Associate (Patient Relations)

DENTALPLUS CLINIC PTE. LTD.

Pay
SGD 2,800 – SGD 3,400 a month
Where
Central, Singapore
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Your applicationOpen nowSenior Business Associate (Patient Relations)DENTALPLUS CLINIC PTE. LTD. · Central, Singapore

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on DENTALPLUS CLINIC PTE. LTD.'s own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 3 days ago

The posting

Own patient relations at our dental group. This senior front-of-house role mixes hands-on service with leadership — you mentor the team, handle escalations, and hold service standards across three clinics.

Work schedule: 5-day work week on a rotating shift, including at least one weekend day. Two rest days every week. Day shifts 8:30am to 6:15pm. No night shifts. Clinics closed on public holidays.

What you'll do

  • Deliver and model patient service the team can copy
  • Mentor front-desk colleagues and maintain standards
  • Resolve complaints and escalations
  • Coordinate with the clinical team and oversee claims accuracy
  • Carry out the administrative work behind daily clinic operations

What we're looking for

  • Experienced in front-desk or patient service, ideally healthcare
  • Supervisory or mentoring experience; strong communicator
  • Able to perform all core front-desk duties well: patient booking, payments, insurance claims and correspondence
  • A local diploma or equivalent (required)
  • Rotating roster with one weekend day

Why join us

  • $2,800-$3,400, based on experience; CPF, insurance, paid leave
  • Fixed day schedule, two rest days a week, no nights, all public holidays off
  • Leadership development and incentives
  • Clinician-led practice. Three clinics, operating since 2005.

Posting text belongs to the employer. Removal requests: contact us.

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