Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 4 hours ago

Consumer Care Coordinator

desirehomecare18 open roles

Where
Riverside, CA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowConsumer Care Coordinatordesirehomecare · Riverside, CA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on desirehomecare's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: first seen 4 hours ago

The posting

Pay Rate: $24-28 per hour

Job Summary: Desire Home Care, Inc. is seeking a reliable and compassionate Consumer Care Coordinator to join our team in Riverside, California. This is a full-time, hourly position in the homecare field. As a Consumer Care Coordinator, you will be responsible for providing exceptional customer service and support to our clients, their families, and caregivers. This individual contributor role requires strong communication skills, attention to detail, case management, and a commitment to upholding our company's values and standards.

Compensation & Benefits:

  • Daily pay: Access your earned wages the same day you work!
  • Medical, Dental, Vision
  • 401K with 4% match
  • Paid Vacation
  • Paid Sick Time
  • Promotion Opportunities
  • Company Discounts
  • Paid Training
  • First Time Home Buyer Program Assistance

Responsibilities:

  • Know and understand the vision, values, and goals of Desire Home Care
  • Serve as the primary point of contact for clients, their families, and caregivers, ensuring their ongoing satisfaction with our services
  • Schedule and coordinate service schedules between clients and caregivers by working on utilization daily
  • Conduct follow up communication with clients and caregivers regarding client care plans or service inquiries
  • Maintain accurate and up-to-date records of client & caregiver information, schedules, and services in the agency's EMR system
  • Work closely with our team of caregivers to ensure the delivery of high-quality care by monitoring their work performance and addressing areas of growth opportunities
  • Respond promptly and effectively to all client & caregiver questions, concerns, and complaints
  • Collaborate with agency referral sources as needed
  • Convey outbound messages with a focus on professionalism, emphasizing thoughtful word choice, grammatical accuracy, and a tone that reflects emotional intelligence
  • Proactively identify and address potential issues before they arise per company policies
  • Assist with various administrative and clerical tasks to support the overall operation of the agency
  • Demonstrate proficiency in learning agency policies and procedures to ensure compliance and effective monitoring
  • Foster dialogue with supervisor(s) by sharing ideas or posing questions aimed at improving services

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree in social services and/or healthcare-related field preferred
  • Minimum of 2 years of experience in a case management and/or scheduler role, preferably in a homecare setting
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize effectively in a fast-paced environment
  • Proficient in typing, Microsoft Office, and electronic medical records systems
  • Valid driver's license and reliable transportation
  • Business casual attire
  • Negative TB test within 30 days of hire
  • CPR & First Aid certificate within 30 days of hire
  • Bilingual (English/Spanish)

Work Schedule:

  • Monday-Friday, 8:30A-5:30P
  • Occasionally weekends as needed for company events

EEOC Statement: Desire Home Care, Inc. is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, age, disability, or veteran status. We are committed to providing a work environment free of discrimination and harassment and promoting a culture of diversity and inclusion.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against desirehomecare's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on desirehomecare's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    desirehomecare's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.