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Open nowPosted 29 hours ago

Sr CRM Analyst

Despegar99 open roles

Where
Buenos Aires
Work mode
Hybrid
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Your applicationOpen nowSr CRM AnalystDespegar · Buenos Aires
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Despegar's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.5% of postings close within 7 days. Measured by our own scanner across the market. Despegar postings stay open a median of 8 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.5%7 days
  4. 15.5%14 days
  5. 33.9%30 days
This job: posted 29 hours ago

Despegar median: 8 days open

The posting

Somos Despegar, parte del ecosistema de Prosus, y hace más de 25 años revolucionamos la forma de viajar en América Latina ✈️. Construimos tecnología que transforma experiencias y conecta a millones de personas con sus sueños de viaje.

Buscamos talento que piense en 10x, actúe con autonomía y genere impacto real. Si te apasiona innovar, aprender rápido y construir en equipo, este lugar es para ti

¿Qué desafíos te esperan?

  • Ser dueño/a de todas las comunicaciones CRM (email, push, WhatsApp) del país que te toque.
  • Trabajar con stakeholders senior (brand managers, comercial managers, equipos de producto) para definir qué comunicar, a quién y cuándo.
  • Cruzar y analizar datos: SQL, queries, dashboards. bajar info, la cruzás, sacás insights y los traducís en acciones concretas.
  • Iterar con A/B testing: ¿Funciona mejor un emoji o no? ¿La audiencia está bien segmentada? ¿El copy es muy largo? Experimentás, medís, aprendés.
  • Presentar resultados con criterio: no copy-paste de números. Si un test salió bien, explicás por qué. Si salió mal, proponés qué cambiar.
  • Proponer y defender: No sos un order-taker. Si una campaña no tiene sentido, lo decís. Si una audiencia está mal, la cuestionás.
  • Balance estratégico + operativo: Hay que mandar comunicaciones todos los días, pero también pensar en cómo mejorarlas continuamente.

¿Qué buscamos?

  • Manejo sólido de datos: SQL, queries, cruce de información. Esto es clave. No hace falta ser un data engineer, pero sí tener fluidez para bajar, analizar y sacar conclusiones.
  • Experiencia en CRM, lifecycle marketing o comunicaciones digitales: Ya trabajaste gestionando campañas, segmentando audiencias y midiendo performance.
  • Perfil decisor e independiente: No esperás que te digan qué hacer. Tomás decisiones, las justificás con data y las defendés.
  • Capacidad de comunicación efectiva: Trabajás con managers y sr. managers todo el tiempo. Sabés cómo comunicar ideas, resultados y pushback cuando hace falta.
  • No le tenés miedo a lo operativo: Acá hay ejecución diaria.
  • Experiencia con Insider, Braze, Iterable o plataformas similares.
  • Background en travel, e-commerce, fintech o marketplaces.
  • Formación: Ingeniería, Economía, Administración (buscamos perfiles con pensamiento analítico fuerte). También valoramos Marketing/Comunicación si tenés especialización en data-driven marketing.

¿Qué ofrecemos?

  • Autonomía real para tomar decisiones e impactar desde el día 1
  • Cultura de aprendizaje continuo: fallamos rápido, aprendemos y escalamos
  • Equipo diverso, colaborativo y sin silos
  • Oportunidades de crecimiento en un ecosistema global (Prosus)

Valoramos el ownership, la innovación y poner a las personas en el centro.

Viajar te transforma, trabajar en Despegar también ✈️

#TalentoDespegar #SomosDespegar #EquipoD

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