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Open nowPosted 6 hours ago

Junior/Intermediate Digital Content Author - OP02315-OS

Dev.Pro

Where
Santiago, Santiago Metropolitan Region, Chile
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Your applicationOpen nowJunior/Intermediate Digital Content Author - OP02315-OSDev.Pro · Santiago, Santiago Metropolitan Region, Chile

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 6 hours ago

The posting

New opportunities in Chile, Santiago!

🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.

We are seeking a Digital Content Author to build, update, and maintain customer-facing digital experiences (App and Web) for a major global brand. This role is focused on tactical content execution, quality assurance, and daily platform maintenance. Working closely with the Digital Content Operations Lead and US-based teams, you will transform design assets into functional digital content, troubleshoot routine authoring issues, and ensure all releases meet strict quality and governance standards.

🧩Key responsibilities:

  • Hands-On Execution: Build, update, and maintain customer-facing App/Web content in Contentful (or similar enterprise CMS) using approved Figma designs, assets, copy, and requirements.
  • Campaign Delivery: Execute scheduled Experience Launches, daily content updates, planned marketing campaigns, and other assigned content requests accurately and on time.
  • Validation & Troubleshooting: Validate authoring inputs, identify missing or inconsistent requirements, and flag blockers before execution. Troubleshoot routine authoring issues and escalate complex technical problems to the appropriate lead.
  • Quality Assurance: Perform thorough content QA and peer reviews to ensure absolute accuracy, functionality, and consistency across all digital experiences.
  • Release Management: Prepare content for release and support the publishing process, production validation, and live issue resolution.
  • Governance & Documentation: Follow established content governance, source-of-truth guidelines, QA, and publishing standards. Maintain highly accurate Jira ticket updates, authoring status, and execution documentation.
  • Cross-Functional Collaboration: Collaborate daily with the nearshore Content Lead, offshore teams, and the US-based Content Operations team to meet strict deadlines and quality expectations.

🟩 Ideal Experience & Qualifications:

  • 1-3 years of hands-on experience authoring in Contentful or a comparable enterprise headless CMS.
  • Strong working knowledge of digital content QA processes and peer review standards.
  • Proficiency using design extraction tools (Figma) and project management/ticketing systems (Jira).
  • Exceptional attention to detail and a strong commitment to accuracy in a high-volume environment.
  • Ability to manage multiple concurrent deadlines and execute effectively under pressure.
  • Strong communication skills with the ability to clearly flag issues and escalate blockers.
  • Must be able to work on-site in Santiago City in Chile

Interested? Find out more:

📋 How to Join Us

💻 LinkedIn Page

📈 Our website

💻 IG Page

By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data. I agree to have my Personal Data being stored and processed by Dev.Pro.

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