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Open nowFirst seen 44 hours ago

Inside Sales Representative

DHD Consulting496 open roles

Where
Wendell, North Carolina, United States
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Your applicationOpen nowInside Sales RepresentativeDHD Consulting · Wendell, North Carolina, United States
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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 44 hours ago

The posting

KEY RESPONSIBILITIES OF JOB The Inside Sales Representatives key responsibilities are outlined below: - Dealer and sales team support in a timely manner concentrating on questions concerning availability, pricing, shipping, and invoicing issues. - Dealer and sales team communication through phone, email, Teams, CRM etc. - All phases of sales order processing and management via CRM Salesforce and SAP business systems - Approve, process and manage dealer orders in CRM and SAP systems. - Submit and secure credit approval for orders/shipments. - Schedule product assembly as required. - Configure, schedule and confirm shipment of products (approved transport or CPU). - Provide documentation of shipments as required. - Management, processing and shipment of backorders. - Manage and correct shipping discrepancies and invoicing. - Coordinate, manage and support as needed for other events and activities (invoicing, transportation, documentation, communication, etc.) such as but not limited to:

-Dealer closeouts - Corporate events and activities (trade shows, dealer meetings, open houses, photo shoots, etc.) - Coordinate return authorizations and approvals per company policies and procedures. - Dealer credit memos - Build and maintain relationships and strong communication with internal staff, outside vendors and dealers. - Assist dealers with training and order entry using CRM Salesforce - Attend and support various corporate events including but not limited to trade shows, open houses, dealer meetings, community engagement, etc. This may at times require some overnight travel.

Organizational Relationship: This position will have to work closely with the dealer organization, sales operations, product support department, all warehousing facilities, accounting/finance department, purchasing department, IT department, Territory Sales Managers, freight companies, and outside financing companies.

EDUCATIONAL AND PHYSICAL REQUIREMENTS - Minimum High School Diploma or equivalent. - Associates degree or higher preferred and/or two plus years of customer service preferred. - Detail oriented with an ability to multi-task and manage heavy workloads. - Excellent oral and written communication skills (phone, written, email) - Proficiency with CRM Salesforce, SAP and MS Applications such as Word, Outlook and Excel. - Strong teamwork skills are a must.

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