The posting
Job Summary: Full-time position as a Manufacturing Systems (MES) engineer. Under the general supervision of the IT Director/Manager, provides technical assistance in the use of administrative computing systems including MS/Oracle SQL, Windows Server Systems, IT infrastructures, as well as various reports to multi-cultural groups in multi-language (Korean). The specialist will learn knowledge of manufacturing systems while also providing technical assistance as described.
Characteristic Duties and Responsibilities: -Assist in writing reports to various groups in multi-language (English/Korean), writing supporting documentation through SQL queries/ system provided reports. -Assist project teams in providing systems analysis and coordination in support of major system implementation. -Provide clear and professional verbal, written, and electronic communications amongst IT members, IT systems vendors, multi-cultural groups, and the end-user community. This includes preparing routine status reports, procedural guides, technical advice, and recommendations. -Meet and exceed end-user service requirements for maximum performance, stability, and reliability by daily monitoring and tuning existing Enterprise systems. -Provide recommendations for hardware (IT/Manufacturing) and software as requested. This will be achieved by gathering end-user requirements, analyzing existing systems, researching vendor specifications, and then reporting and presenting to IT team members as appropriate for further review. -Provide training & technical supports to end users on use of new/existing global systems. -Work collaboratively with Automation (PLC Control Engineers) for troubleshooting/improvements between manufacturing related systems and related equipment. -Identify and troubleshoot in a timely manner when system issues occur through DB access/In-house Interface programs related/connected with manufacturing equipment -Perform other related duties as required.
Minimum Qualifications: - Related Bachelor's Degree; or 3 years related experience and / or training; or equivalent combination of education and experience - Strong troubleshooting methodology is required - Possess a broad knowledge of servers along with operating systems - Good customer service skills, communication, work independently and have interpersonal skills.
Preferred Qualifications: - Possess a broad knowledge of MES. - Microsoft Certification - Understanding of MS Office and other standard software - Understanding of Active Directory and Windows System Infrastructures - Bilingual as English and Korean fluency a plus Travel Required < 10%



