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Open nowFirst seen 4 days ago

Quality Assurance Specialist

DHD Consulting496 open roles

Where
Los Angeles, California, United States
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Your applicationOpen nowQuality Assurance SpecialistDHD Consulting · Los Angeles, California, United States

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 4 days ago

The posting

Job Summary

We are seeking a Quality Assurance Specialist to ensure our products and operations comply with all applicable U.S. federal, state, and local regulations. This role will play a critical part in bridging communication with our Korea HQ, overseeing product compliance, import documentation, product quality-related customer claims (VOC), and regulatory audits. You will be a key contributor in maintaining operational excellence in a fast-growing beauty retail environment.

What Youll Do

  • Review and approve product documentation for store onboarding, including ingredient lists and label compliance in accordance with U.S. regulations.
  • Evaluate claims, marketing materials, and packaging to ensure regulatory accuracy.
  • Manage and investigate product quality-related customer claims (VOC), and lead response efforts for product recalls or regulatory inquiries (e.g., FDA, state agencies).
  • Ensure compliance of physical retail operations with local legal and regulatory standards.
  • Provide training and guidance to store staff on compliance-related matters.
  • Manage import documentation and respond to customs-related issues to ensure smooth clearance and delivery.
  • Maintain regular communication with our Korea HQ regarding product specifications, documentation, and compliance updates.
  • Establish, maintain, and enhance compliance policies in accordance with U.S. federal and state regulatory requirements.
  • Monitor changes in product regulations (e.g., MoCRA, FD&C Act) and proactively recommend necessary updates.
  • Review supplier audit documentation and conduct on-site inspections when necessary to ensure manufacturing practices meet quality and regulatory standards.

Qualifications

  • 5-10 years of experience in quality assurance, preferably in a U.S.-based beauty or personal care platform
  • Bachelors degree or higher in a relevant field (e.g., Chemistry, Biotechnology, Life Sciences)
  • In-depth understanding of U.S. and international regulatory frameworks (FDA, ISO standards, etc.)
  • Strong analytical and problem-solving skills, with the ability to interpret complex regulatory requirements

Preferred Qualifications

  • Experience working in quality assurance roles at major U.S. beauty retailers or platforms
  • Bilingual in English and Korean
  • Experience with ISO 22716 certification or compliance (GMP for cosmetics)
  • Familiarity with cross-border operations and global supply chain regulatory challenges
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