Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 35 hours ago

Quality Assurance Manager

Didlake, Inc.100 open roles

Where
Washington, DC, USA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowQuality Assurance ManagerDidlake, Inc. · Washington, DC, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Didlake, Inc.'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market. Didlake, Inc. postings stay open a median of 2 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.7%30 days
  6. 58.7%60 days
This job: first seen 35 hours ago

Didlake, Inc. median: 2 days open

The posting

Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work.

Why This Role Matters

The Quality Assurance Manager plays a critical leadership role in supporting Didlake's Overseas Support operations. This position ensures efficient, accurate, and compliant processing, packing, and shipping of overseas support materials while maintaining the highest standards of quality, safety, and customer service. As designated Key Personnel on the contract, the Quality Assurance Manager serves as the primary operational leader, fostering collaboration among staff, supporting individuals with disabilities in the workplace, and ensuring successful contract performance in support of Peace Corps operations.

What You Will Do

  • Lead and oversee daily overseas support processing and shipping operations to ensure compliance with contract requirements, operational procedures, and quality standards.
  • Supervise, coach, and evaluate contractor personnel while fostering a positive, inclusive, and productive team environment.
  • Develop and implement quality assurance measures to ensure accuracy, efficiency, and timely processing of overseas support materials.
  • Serve as the primary liaison between Didlake, the Peace Corps, Contracting Officer's Representative (COR), and other key stakeholders.
  • Recommend operational improvements and updates to shipping, processing, and quality control procedures.
  • Provide on-the-job training to new employees and develop instructional materials and visual aids to support operational excellence.
  • Collect, analyze, and report productivity, efficiency, and quality metrics, including required contract and federal compliance reporting.
  • Respond to operational issues, service complaints, and processing discrepancies, providing timely resolutions and corrective actions.
  • Ensure proper maintenance and functionality of shipping and processing equipment and systems.
  • Manage departmental purchasing, inventory control, and replenishment activities.
  • Monitor all aspects of receiving, packing, tracking, and shipping overseas support materials to ensure compliance with established standards.
  • Oversee adherence to inventory, storage, packaging, and export reporting requirements for controlled substances in accordance with DEA regulations.
  • Implement and monitor safety procedures, identify workplace hazards, and support organizational safety initiatives.
  • Serve as agency liaison with DHL, Department of Defense coordinators, and State Department representatives.
  • Support research and resolution of Global Address Package (GAP) inquiries and coordinate merchandise returns with vendors.
  • Ensure compliance with Didlake policies, Peace Corps requirements, and all required training obligations.

What You Bring

Education & Experience

  • Bachelor's degree or completion of at least three (3) years of college-level coursework required.
  • Minimum five (5) years of supervisory experience managing time-sensitive operations.
  • At least three (3) years of successful management and quality assurance experience within a receiving, warehousing, shipping, logistics, or related operation of comparable complexity.
  • Experience managing operational performance, reporting, compliance requirements, and workforce development preferred.

Skills & Abilities

  • Comprehensive knowledge of international and overseas shipping methods, including commercial carriers, U.S. military channels, and State Department pouch services.
  • Strong understanding of customs requirements, packaging standards, shipping documentation, and shipment tracking methodologies.
  • Ability to obtain and maintain Air Transport Dangerous Goods (HAZMAT) certification in accordance with federal regulations.
  • Proficiency with personal computers and business software applications.
  • Knowledge of federal contracts, personnel management, workplace safety, and budget administration.
  • Strong analytical and problem-solving skills with the ability to gather data, identify issues, and implement effective solutions.
  • Demonstrated leadership, coaching, and conflict-resolution abilities.
  • Excellent verbal and written communication skills.
  • Ability to effectively train, support, and work alongside employees with varying abilities and disabilities.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Why Join Didlake

  • Be part of a mission-driven organization making a real impact in the lives of people with disabilities.
  • Work in a supportive and inclusive team environment.
  • Opportunities for growth and professional development.
  • Collaborate with federal partners and contribute to mission-critical overseas support operations.
  • Meaningful, purposeful work that makes a difference every day.

Benefits

  • Health coverage for you and your family through Medical, Dental, Vision plans
  • Life Insurance/AD&D
  • Disability Insurance
  • Employee Assistance Program (EAP) for work and personal support
  • 401(k) retirement plan with company match
  • Paid time off and sick leave that begins accruing upon hire
  • Employee Development Program (EDP)
  • Paid holidays
  • Direct deposit
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Didlake, Inc.'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Didlake, Inc.'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Didlake, Inc.'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.