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Open nowFirst seen 6 hours ago

Dealership Parts Advisor

Diehl Automotive Group165 open roles

Where
McKees Rocks, PA
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Your applicationOpen nowDealership Parts AdvisorDiehl Automotive Group · McKees Rocks, PA
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Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 6 hours ago

The posting

Diehl Automotive of Robinson has an immediate opening for a professional parts advisor.

Successful candidates will have experience in the retail/wholesale automotive parts industry, be highly motivated and focused on customer satisfaction. Chrysler Dodge Jeep Ram experience is helpful, as well as some experience with Tekion.

Responsibilities:

  • Be responsible for providing vehicle parts and merchandise to customers while providing exceptional customer service.
  • Answer telephone and greet customers in a friendly and professional manner.
  • Communicate effectively with customers and vendors via phone, in-person or email.
  • Assist customers by answering questions, and providing assistance as requested in a quick, friendly and professional manner.
  • Maintain clean and professional appearance of counter, work area, and stockroom.
  • Interact with the Body Shop & Service Team to coordinate parts for vehicle repair and service.
  • Order parts from suppliers based on Service Team and customer requests.
  • Receive, unpack, and store parts in appropriate storage areas so they are readily available when needed.
  • Check quantity and condition of goods received against invoices and purchase orders.
  • Check number and unit cost as well as total billing for charges against proper records.
  • Specify parts accurately.
  • Process core returns, parts warranties and parts returns as necessary.

Qualifications:

  • Prior experience in retail/wholesale automotive parts industry helpful
  • Highly self-motivated
  • Focused on customer satisfaction and strong interpersonal skills
  • Must have a valid driver's license

Benefits offered:

  • Available Health insurance
  • Available Vision and Dental insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • 401(k) with employer match
  • Employee discounts
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