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Open nowPosted 10 days ago

Técnico de Suporte

Digisystem145 open roles

Where
Mogi Guaçu, SP, Brasil
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Your applicationOpen nowTécnico de SuporteDigisystem · Mogi Guaçu, SP, Brasil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Digisystem's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. Digisystem postings stay open a median of 6 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 10 days ago

Digisystem median: 6 days open

The posting

Descrição das atividades que o profissional irá realizar:

• Realizar atendimento técnico presencial e/ou remoto aos usuários. • Atender, diagnosticar e solucionar incidentes e requisições relacionados a hardware, software, sistemas operacionais e conectividade. • Registrar e manter atualizadas as informações dos atendimentos na ferramenta de gerenciamento de chamados. • Acompanhar os chamados de acordo com os níveis de serviço (SLA) estabelecidos. • Identificar demandas de maior complexidade e realizar o correto direcionamento para as equipes especializadas, como N2, Redes, Servidores e Banco de Dados. • Instalar, configurar, atualizar e realizar manutenção de sistemas operacionais Windows, Linux e macOS. • Realizar montagem, manutenção e diagnóstico de desktops e notebooks. • Efetuar o ingresso e a configuração de computadores em domínio corporativo. • Instalar e configurar impressoras de rede e impressoras conectadas localmente via USB. • Realizar configurações e suporte relacionados a VPN. • Criar e aplicar imagens padrão para computadores utilizados em laboratórios de informática. • Configurar e prestar suporte a Smart Boards e demais equipamentos tecnológicos. • Realizar manutenção preventiva e corretiva de hardware, incluindo diagnóstico de falhas e substituição de componentes. • Realizar testes de funcionamento e desempenho dos equipamentos. • Instalar, configurar e atualizar componentes, periféricos e softwares. • Prestar orientação aos usuários quanto à utilização adequada dos recursos tecnológicos. • Manter os registros técnicos e históricos dos atendimentos devidamente atualizados.

Experiência, Habilidades e conhecimentos necessários:

• Experiência com suporte técnico a usuários. • Conhecimentos em manutenção e configuração de desktops e notebooks. • Conhecimentos em sistemas operacionais Windows, Linux e macOS. • Conhecimentos básicos de redes e conectividade. • Experiência com instalação e configuração de impressoras. • Conhecimentos em domínio corporativo. • Conhecimentos em VPN. • Conhecimentos em Microsoft Office e Microsoft 365, especialmente Excel, Word e PowerPoint. • Experiência com ferramentas de gerenciamento de chamados e atendimento baseado em SLA. • Conhecimentos em diagnóstico e manutenção de hardware.

Escolaridade: Ensino Técnico Completo

Tempo de Experiência: 6 meses

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One press. We do the rest.

  1. A CV for this posting

    Written against Digisystem's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Digisystem's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Digisystem's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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That is how we know which CVs get called.

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