Skip to content

Open nowPosted 18 days ago

Engagement Manager/SDL

Digit88 Technologies Private Limited18 open roles

Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowEngagement Manager/SDLDigit88 Technologies Private Limited
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Digit88 Technologies Private Limited's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 18 days ago

The posting

Role: Engagement Manager/SDL

Experience: 7 years

Location: Bengaluru (Remote)

Type: Full-time

About Digit88:

Digit88 is a boutique software product engineering company based out of Bengaluru since 2014. Over the years, we have established and managed 12+ high-performance product engineering teams in the areas of AI/Conversational AI/Tele-health/Healthcare systems/Logistics/E-commerce and more.

Since 2016, we have partnered with one of the world's foremost Conversational AI companies to set up their dedicated product engineering team in India. Over the past 5+ years, we have been collaboratively engineering highly scalable, high-performance, resilient platforms with teams in Seattle, Mountain View, UK, Israel and Germany.

Founded in New York City with over 1,200+ employees spanning 6 continents and dozens of countries, our partner is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Disney, Verizon, and Home Depot using the platforms that we are developing, our partner is a market leader in Conversational AI, competing with the likes of Google Dialog Flow, IBM Watson, Microsoft, and more.

The Vision:

To be the most trusted technology partner to innovative software product companies worldwide.

Job Profile:

  • The Engagement Manager is accountable for predictable customer delivery. This person connects executive stakeholders, delivery teams and internal leadership, maintaining clarity on scope, plan, dependencies and commercial commitments. The role combines customer leadership with disciplined program management in a fast-moving startup environment.
  • Establish the delivery plan, governance cadence, milestones, decision forums and escalation path.
  • Own scope, change control, dependencies, RAID management and executive status communication.
  • Coordinate with Solution Architecture, Customer Engineering, Product Engineering and Customer Success.
  • Maintain customer trust through clear expectations, early risk communication and accountable follow-through.
  • Track delivery economics, staffing needs and forecast changes with leadership.
  • Drive readiness reviews and secure stakeholder alignment for testing, go-live and transition.
  • Own delivery governance and customer alignment; Solution Architect owns technical design approval.
  • Do not substitute schedule pressure for technical readiness or product approval.
  • Partner with Customer Success on transition and adoption rather than extending implementation indefinitely.

To be successful in this role, you should possess:

  • Education: Bachelor's degree in Engineering, IT, Science, or other Technical qualification
  • 7+ years in enterprise software implementation, technical program management or consulting delivery.
  • Experience leading complex, cross-functional customer programs from kickoff through production launch.
  • Strong executive communication, facilitation, negotiation and conflict-resolution skills.
  • Working knowledge of cloud software, integrations, testing and deployment lifecycles.
  • Experience with AI platforms, CRM, contact center, CX transformation or regulated enterprise customers.
  • Commercial management experience covering SOWs, change requests, utilization and margin.
  • Project Management Professional (PMP) or Certified ScrumMaster (CSM) certification.
  • Strong “hands-on” project management experience from inception to closure phases
  • Experience in handling multiple small and mid-sized projects simultaneously as a lead/PM
  • Experience in delivering one or more fixed-time, fixed-price or SLA based managed services engagements
  • Over 5 years of experience in a direct client-facing role (preferably in the US or UK) as part of a consulting/ services organization
  • Experience of working within complex, matrixed multi-location teams
  • Experience creating, executing, and amending project plans for large, complex projects
  • Direct people management responsibilities for 5 or more people (including track leads/ other leads) and indirect responsibility/ span of 15 or more people as part of a cross-functional team comprising of business analysts, Creative designers, developers, testers, and other support functions
  • Ability to overlap with the APAC or US time zone.

Additional Project/Soft Skills:

  • Should be able to work independently with India & US based team members.
  • Strong verbal and written communication with an ability to articulate problems and solutions over the phone and email.
  • Strong sense of urgency, with a passion for accuracy and timeliness.
  • Ability to work calmly in high-pressure situations and manage multiple projects/tasks.
  • Ability to work independently and possess superior skills in issue resolution.
  • Should have the passion to learn and implement, analyse and troubleshoot issues

Benefits working @ Digit88:

  • Comprehensive Insurance (Life, Health, Accident)
  • Flexible Work Model
  • Accelerated learning & non-linear growth
  • Flat organization structure driven by ownership and accountability
  • Work with global peers, including top engineers and professionals from companies like Apple, Amazon, IBM Research, and Adobe
  • Make a global impact with your work, leading innovations in Conversational AI, Tele-Medicine, Healthcare, and more
  • Collaborate with a founding team of serial entrepreneurs with multiple successful exits, offering immense learning opportunities and challenges

Join us and partner in our growth journey!

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Digit88 Technologies Private Limited's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Digit88 Technologies Private Limited's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Digit88 Technologies Private Limited's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.