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Open nowPosted 6 days ago

Analista de CRM - Florianópolis

DIMAS COMERCIO DE AUTOMOVEIS LTDA

Where
Florianópolis, SC, Brasil
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Your applicationOpen nowAnalista de CRM - FlorianópolisDIMAS COMERCIO DE AUTOMOVEIS LTDA · Florianópolis, SC, Brasil
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on DIMAS COMERCIO DE AUTOMOVEIS LTDA's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 6 days ago

The posting

Quem Somos?

Com uma trajetória sólida e orgulhosa de 50 anos de história, o Grupo Dimas consolidou-se como uma das marcas mais respeitadas de Santa Catarina. Movidos pela tradição, excelência e constante evolução, nosso ecossistema conecta pessoas a soluções de mobilidade e negócios com transparência e inovação.

Se você busca uma empresa com solidez de mercado, ambiente dinâmico, que é genuinamente focada no crescimento e no desenvolvimento interno dos seus talentos, o seu lugar é aqui. Estamos em busca de mentes inquietas e apaixonadas por desafios para construir carreira conosco.

Sobre a vaga

Buscamos um(a) Analista de CRM para atuar na gestão e evolução das jornadas de comerciais, apoiando a operação e contribuindo para tornar nossos processos cada vez mais eficientes, automatizados e orientados por dados.

Principais responsabilidades

  • Operar e acompanhar o Salesforce CRM, garantindo a correta utilização da ferramenta e dos processos definidos;
  • Operar e acompanhar os funis de pós-venda, monitorando etapas, conversões e oportunidades;
  • Mapear e propor melhorias nos fluxos e jornadas de relacionamento com o cliente;
  • Identificar oportunidades de automação de processos, aumentando a eficiência da operação;
  • Analisar dados e comportamento dos funis, gerando insights e recomendações para melhoria dos resultados;
  • Implementar réguas automações criando e-mail marketing e disparos de WhatsApps com conteúdos via Marketing Cloud;
  • Apoiar a documentação e padronização dos processos e dados do CRM.

Requisitos

  • Ensino superior completo em Administração, Marketing, Comunicação.
  • Experiência com CRM e gestão de funil de vendas e/ou pós-venda;
  • Capacidade analítica e facilidade para identificar problemas e oportunidades de melhoria;
  • Boa comunicação e facilidade para atuar junto a diferentes áreas;
  • Organização, atenção aos detalhes e visão de processos;
  • Perfil proativo, com foco em melhoria contínua e resultados.

Diferenciais

  • Experiência prática com Salesforce Sales Cloud e/ou Service Cloud e/ou Marketing Cloud;
  • Experiência com automações, fluxos e jornadas dentro de CRM;
  • Experiência com projetos de implantação ou evolução de CRM;
  • Conhecimento de processos de pós-venda;
  • Experiência no setor Automotivo.
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on DIMAS COMERCIO DE AUTOMOVEIS LTDA's form

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    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    DIMAS COMERCIO DE AUTOMOVEIS LTDA's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
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Why it works

3×

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  • How it was written, and how the review scored it
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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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The numbers game

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By hand5–10
With CV Rocket100
applications a day

Before you press

Straight answers

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