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Open nowPosted 42 days ago

Senior TeamLeader, Assist. OPS

DKR

Where
Portugal
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Your applicationOpen nowSenior TeamLeader, Assist. OPSDKR · Portugal

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Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 42 days ago

The posting

David Kennedy Recruitment is working with a leading international online community and advertising company to recruit an Senior TL, Assistant Ops for its Lisbon operations. The role focuses on leading Operations Supervisors, driving performance and ensuring exceptional service delivery.Position: Senior TL, Assistant OpsLocation: Lisbon, Portugal Work Model: Hybrid (3 days at the office, 2 days at home)Employment type: Full-time DUTIES AND RESPONSIBILITIES:Lead and manage Operations Supervisors, ensuring exceptional service delivery and achievement of performance goalsCoach, mentor, and develop the team to reach its highest potentialMonitor key KPIs, set ambitious targets, and drive continuous improvement strategiesResolve escalated customer issues quickly and effectively, ensuring a high standard of serviceAnticipate challenges and opportunities, taking a proactive approach to problem-solving and innovation. REQUIREMENTS:Advanced English fluency (C1 level or higher)Proven experience managing teamsPrevious sales experienceBackground in sales and/or digital marketingStrong leadership skills and a sharp problem-solving mindsetResults-driven approach with a strong customer focusHigh adaptability and emotional intelligenceOutstanding communication skills. OFFER:Competetive salaryRelocation supportA dynamic multilingual, multicultural and creative team with positive and friendly atmosphereGuidance and tools to reach career full potential.

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