The posting
At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.
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We are seeking an experienced and highly motivated Mechanical Seal Sales Specialist to grow our mechanical seal business across industrial and energy markets.
We are seeking an experienced and highly motivated Mechanical Seal Sales Specialist to grow our mechanical seal business across industrial and energy markets. This position will be responsible for developing new customers, expanding existing accounts, identifying competitor seal conversion opportunities, and increasing mechanical seal repair and replacement business.
The ideal candidate combines strong technical knowledge of mechanical seals and rotating equipment with the ability to prospect, build relationships, troubleshoot applications, and close business. This is a customer-facing sales role requiring significant time in the field working directly with maintenance, reliability, engineering, operations, and purchasing personnel.
Key Responsibilities
- Develop and execute a territory growth strategy for mechanical seals, seal systems, repairs, and related rotating-equipment products.
- Prospect and develop new mechanical seal customers while expanding penetration within existing accounts.
- Identify installed competitor seals and develop conversion/change-out opportunities.
- Conduct field surveys to document installed seal populations, applications, equipment, and recurring reliability issues.
- Work with customers to troubleshoot premature seal failures and recommend appropriate solutions.
- Develop opportunities for mechanical seal repair, refurbishment, and replacement.
- Promote the company's in-house and partner seal repair capabilities.
- Work closely with pump sales representatives and service personnel to identify seal opportunities associated with pump repairs, equipment upgrades, and new equipment.
- Recommend appropriate seal designs, materials, elastomers, metallurgy, and seal support systems based on operating conditions.
- Support applications involving single and dual mechanical seals, cartridge seals, component seals, and engineered sealing solutions.
- Understand and discuss common API seal support systems, including Plans 11, 21, 23, 32, 52, 53, 54, and related configurations.
- Perform customer site visits, equipment walkdowns, lunch-and-learns, technical presentations, and product demonstrations.
- Develop relationships with maintenance, reliability, rotating-equipment, engineering, operations, and procurement personnel.
- Prepare quotations and coordinate with internal engineering, operations, repair, and manufacturing teams.
- Maintain accurate opportunities, customer activity, forecasts, and pipeline information in the CRM.
- Follow up on quotations and opportunities through order placement.
- Track sales activity, bookings, gross profit, new accounts, conversions, repair opportunities, and other defined KPIs.
- Support outage, turnaround, and planned-maintenance opportunities.
- Serve as the internal technical resource for mechanical seal applications within the assigned territory.
Primary Markets
The position will focus on industrial customers including:
- Oil & gas – upstream, midstream, and downstream
- Refining and terminals
- Power generation
- Mining and minerals
- Water and wastewater
- Chemical and petrochemical
- Food and beverage
- Pharmaceutical and biotechnology
- General industrial manufacturing
- EPC and engineering firms
Qualifications
- 5+ years of experience in mechanical seals, pumps, rotating equipment, or industrial technical sales preferred.
- Strong understanding of mechanical seal applications and failure modes.
- Experience with centrifugal pumps and other rotating equipment strongly preferred.
- Familiarity with API 682, API 610, and ANSI/ASME B73.1 equipment and applications is beneficial.
- Ability to understand operating conditions including pressure, temperature, speed, fluid properties, solids, vapor pressure, and equipment configuration.
- Demonstrated ability to develop new business and grow existing accounts.
- Experience selling against established competitors and converting installed equipment is highly desirable.
- Strong troubleshooting and problem-solving skills.
- Ability to communicate technical concepts effectively with both plant personnel and engineering organizations.
- Strong organizational, follow-up, and CRM discipline.
- Ability and willingness to spend significant time visiting customers throughout the territory.
- Valid driver's license and ability to travel as required.
What Success Looks Like
Success in this position will be measured by both revenue growth and leading sales activity, including:
- Mechanical seal bookings and gross profit
- Year-over-year seal revenue growth
- New customers developed
- New applications identified
- Competitive seal conversions
- Seal repair opportunities generated
- Installed-base surveys completed
- Customer site visits
- Qualified opportunities added to the pipeline
- Quote-to-order conversion
- Growth of mechanical seal business within existing pump accounts
Ideal Candidate
The ideal candidate is not simply an order taker. We are looking for someone who enjoys being in plants, examining equipment, asking questions, solving reliability problems, and finding opportunities.
This individual should be comfortable walking through a facility, identifying pumps and mechanical seals, discussing recurring failures with maintenance personnel, and developing a technical and commercial solution that earns the customer's business.
The successful candidate will combine technical credibility, persistence, relationship building, and a strong new-business-development mentality to establish our organization as a trusted mechanical seal and rotating-equipment partner.
