The posting
Do you want to be part of the largest healthcare platform in the world?
We are Doctoralia, a Docplanner group company. We operate in 13 countries, serve more than 55 million patients, and process more than 17 million appointment bookings per month. Today, more than 2 million healthcare professionals are part of our base, and we've reached around 14 million patient reviews so far.
Our mission is to help people live longer, healthier lives.
To do this, we offer two complementary fronts: a marketplace, where patients can book and rate appointments at any time, and a SaaS system that helps practices optimize management, patient flow, and online appointments all available via web or app (iOS and Android).
ABOUT THE ROLE
We're scaling up our B2B commercial operation, and we're looking for a manager who can take our sales management layer at Clinic Agenda and Feegow to the next level!
This is a strategic, newly created role focused on driving predictable revenue, empowering our sales coordinators to lead effectively, and getting the operation ready to support the company's next phase of growth.
Success in this role goes beyond achieving revenue targets. We are looking for someone who can build a scalable, data-driven sales organization that consistently delivers sustainable business growth.
KEY RESPONSIBILITIES
Leadership & People Development
- Lead, coach and develop sales coordinators, giving them clear goals, priorities, and individual development plans.
- Run regular and structured feedback, keeping a close eye on performance.
- Build a culture rooted in accountability, collaboration, and constant improvement.
- Partner with Talent Acquisition to attract, hire, and develop top commercial talent.
- Build and maintain a strong leadership structure capable of supporting the company's continued growth.
Revenue Management & Sales Performance
- Drive revenue predictability through proactive pipeline management.
- Own the sales forecasting process, ensuring accurate projections and clear visibility for senior leadership.
- Monitor conversion rates, productivity, and overall sales performance metrics.
- Define sales targets, cascade business objectives, and ensure consistent execution across leadership and sales teams.
- Develop data-driven action plans to improve efficiency, conversion rates, and business results.
Shaping Strategy and Scaling the Operation
- Ensure strong alignment between Pre-Sales and Sales teams to maximize conversion throughout the funnel.
- Spot bottlenecks and find ways to smooth out the sales journey.
- Keep pushing our commercial processes, tools, and practices forward.
- Drive operational discipline in CRM usage, sales processes, and performance tracking.
- Support automation, systems integration, and process optimization initiatives across the commercial operation.
Cross-functional Collaboration
- Partner closely with Marketing, Revenue Operations, Customer Success, and other business functions to maximize revenue generation and conversion.
- Support strategic decision-making through data analysis and performance insights.
- Represent the commercial organization in global meetings and prepare executive-level reports in English.
WHAT YOU'LL NEED (REQUIREMENTS)
- Proven experience directly leading sales coordinators or managers.
- Strong track record leading high-performing B2B sales organizations with ambitious revenue targets.
- Strong grasp of forecasting, pipeline management, conversion, and sales planning.
- Strong analytical and data-driven decision-making skills.
- Experience with Salesforce or similar CRM platforms.
- Advanced English communication skills for global meetings and executive reporting.
- Bachelor's degree required.
NICE TO HAVE
- Experience at SaaS companies or in recurring-revenue business models.
- Background scaling commercial operations in high-growth environments.
- Hands-on experience building or scaling sales processes.
- Familiarity with sales automation and workflow optimization.
A FEW MORE THINGS
Work schedule
- Monday to Friday, 9 AM to 6 PM
- Hybrid model (RJ): If you live in Rio de Janeiro or the metropolitan area, you'll work two days at our office in Santo Cristo/RJ and three days from home
- Hybrid model (CWB): If you live in Curitiba or the metropolitan area, you'll work two days at our office in downtown Curitiba and three days from home
- Remote model: You'll work 100% from home, but you're also always welcome at our offices in Curitiba and Rio de Janeiro.
Our benefits:
- Overtime bank, taken as time off;
- Home Office Allowance (R$100);
- Meal/Food Voucher on a flexible iFood card (R$1 payroll deduction);
- Health Insurance (20% co-payment), Dental Insurance, and Group Life Insurance;
- Daycare Allowance (up to 5 years and 11 months old);
- StarBem (2 free psychologist sessions per month, 1 free nutritionist session per month);
- iFeel app, for emotional support;
- Wellhub for you and up to 3 dependents!
- Pet Plan, extending care to your furry friend as well;
- Birthday Day Off and Company Anniversary Day Off;
- Partnership Club, discounts at universities, language schools, and other institutions;
- Bereavement leave: 10 days in the event of the loss of a loved one, 2 days in the event of the loss of a pet;
- Maternity/paternity leave: 6 months for mothers and 30 days for fathers;
- Referral Program offering up to R$600 for referring new employees who stay with us for more than 6 months;
Here at DOC, we value and celebrate diversity in all its forms. We are committed to attracting diverse talent, regardless of gender, race, sexual orientation, religion, nationality, age, or physical condition. We are committed to building an inclusive, welcoming team where every individual can shine and contribute their best.
