The posting
A place to begin. A place to belong.
Great hospitality is personal. It lives in the people who notice, care and lead the way. At Domes Resorts, we create moments our guests never forget and a workplace where talented people make their mark and build lasting careers.
We are one of the most awarded lifestyle hospitality groups in Greece and one of the fastest growing in Europe, with new openings almost every year. A growing portfolio of distinctive brands, affiliations with Marriott and Hilton, and handpicked destinations from Crete, Rhodes, the Ionian Islands, Chalkidiki and the Cyclades to Athens, Portugal and Spain.
Join us as our Rooms Division Manager at Domes of Corfu . Bring your passion, humility and perseverance. We will help you grow from there: real responsibility, the chance to move across brands and destinations, and a team that values your voice, invests in your growth and celebrates your wins.
About the role
As Rooms Division Manager at Domes of Corfu you will oversee front office, housekeeping and guest services so that every stay runs smoothly from check in to check out. As a key member of the hotel's leadership team, reporting to the General Manager, you will lead the rooms division heads of department, drive guest satisfaction and make sure our standards and health and safety requirements are met across the division.
What you will do
Operations
- Oversee the daily operations of front office, housekeeping, guest services and all other rooms related departments.
- Make sure every room is cleaned and prepared to our standards and to guest expectations.
- Work closely with the reservations and revenue teams to maximise occupancy and revenue.
- Coordinate between departments for a smooth guest journey, from check in to check out.
- Implement and uphold hotel policies, procedures and quality standards across the rooms division.
- Oversee the rooms division budget and control costs across the division.
Guest satisfaction
- Keep guest satisfaction high by monitoring service quality, responding to guest questions and resolving issues efficiently.
- Analyse guest feedback and put improvements in place to enhance the guest experience.
- Upsell room upgrades and additional services to grow revenue.
- Promote hotel facilities such as restaurants, bars and the spa.
Team leadership
- Lead the rooms division heads of department and, through them, the front office, housekeeping and guest services teams.
- Recruit, train and develop the rooms division team, including supervisors, front desk agents and housekeeping staff.
- Run performance reviews and set clear goals for team members.
- Build a positive, motivating work environment with strong teamwork and engagement.
Health and safety
- Ensure compliance with health, safety and sanitation standards across all rooms division operations.
- Put procedures in place for emergencies such as evacuations, fire drills and guest incidents.
Technology and systems
- Oversee the proper use and maintenance of the property management system, reservations systems and other related technology.
- Make sure the team is trained on all relevant systems and uses them effectively.
Reporting and communication
- Prepare regular reports on occupancy, revenue, staffing and guest satisfaction for the General Manager and senior leadership.
- Act as the link between the rooms division and other departments, keeping communication and coordination effective.
Requirements
What you will bring
Essential
- At least 5 years of experience in rooms division or hotel operations, including at least 2 years as a head of department (such as Front Office Manager or Housekeeping Manager), ideally in luxury hospitality.
- A degree or diploma in hospitality management, business administration or a related field.
- Proficiency with property management systems such as Opera, and other hotel software.
- Good spoken and written English.
- Strong leadership skills to inspire and guide the team, with decisiveness and accountability.
- Excellent communication and interpersonal skills with guests and colleagues.
- Knowledge of health and safety regulations.
- The ability to work in a fast paced environment and stay professional under pressure.
- A problem solving approach, an eye for detail and the ability to think on your feet.
- Flexibility to work outside standard hours, including weekends and public holidays during the operational season.
Desirable
- A second language.
Benefits
What we offer
- Competitive salary and benefits (shared before your first interview)
- Continuous training and development opportunities
- Career mobility across our brands and destinations
- A friendly and supportive work environment
Pay Transparency
All candidates invited to interview will be informed of the starting salary range for the role before their first interview. The starting salary is set within this range on the basis of objective, gender-neutral criteria related to the requirements of the role. In line with Greek Law 5316/2026 on pay transparency, we will not ask about your current or previous salary at any stage of the selection process. All information provided to candidates will be made available in a format accessible to persons with disabilities, taking into account their specific needs.
Equal Opportunity and Equal Pay
Domes Resorts is an equal opportunity and equal pay employer. We believe in building a diverse team and nurturing an inclusive, people-first culture where everyone can grow and belong. We are committed to equal pay for equal work or work of equal value, and to non-discrimination on any ground, including gender, gender identity or characteristics, sexual orientation, age, disability or chronic illness, race, colour, national or ethnic origin, descent, religious or other beliefs, family or social status, or any other ground protected under applicable law.
All applications will be handled in strict confidentiality.
Your career, your journey. We are with you every step of the way.
