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Open nowFirst seen 4 days ago

Spa Manager

Domo Ventures W.L.L.511 open roles

Where
Riyadh, Riyadh Province, Saudi Arabia
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Your applicationOpen nowSpa ManagerDomo Ventures W.L.L. · Riyadh, Riyadh Province, Saudi Arabia
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Role Responsibility: Beauty spa management Treatment choice and schedules Staffing Training Ensuring the spa is run to a high standard Profitability Complying with all government regulations

Detailed Duty & Responsibilities :

  • Sets a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Handles guest problems and complaints.
  • Empower associates to provide excellent customer service.
  • Solicits associate feedback, utilizes an open door policy and reviews associate satisfaction results to identify and address associate problems or concerns.
  • Ensures associates understand expectations and parameters.
  • Strives to improve service performance.
  • Brings issues to the attention of the department manager and Human Resources as necessary.
  • Managing the day-to-day operations of the spa.
  • Ensures all associates have the proper supplies, equipment and uniforms.
  • Observes service behaviors of associates and provides feedback to individuals.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Participates in associate progressive discipline procedures.
  • Participates in an on-going associate recognition program.
  • Reviews comment cards and guest satisfaction results with associates.
  • Supports a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.
  • Supervises on-going training initiatives and conducts training when appropriate.
  • Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.
  • Celebrates successes and publicly recognizes the contributions of team members.
  • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
  • Manages supplies and equipment inventories within budget.
  • Maintains cleanliness of spa and related areas and equipment.

You must have: Relevant recognized qualifications Have run and managed a similar business in Dubai before Minimum five years of experience Be driven to succeed Treat the business as you would your own Fluent in English.

Our client :

A Spa that provides beauty and general well-being services for women in the comfort of their homes in a professional, specialized, safe, and in a modern way ...

Two Spa managers - Riyadh and Khobar

Female 30-50 Years

Background - Spa - Massage - Nails hairstyle

Any nationality - With Transferable Iqama 

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