Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

Team Leader Tourist Check-In

DP World510 open roles

Where
Rotterdam, Zuid-Holland, Netherlands
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTeam Leader Tourist Check-InDP World · Rotterdam, Zuid-Holland, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on DP World's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market. DP World postings stay open a median of 19 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted yesterday

DP World median: 19 days open

The posting

Job Description

P&O Ferries are recruiting a Team Leader Tourist Check-In to join our Customer Operations team.

This is a full-time permanent position.

As Team Leader Tourist Check-In, you will play a key role in leading the front-line team responsible for delivering a professional, efficient and welcoming check-in experience for our passengers. Reporting into the Port Duty Manager and working closely with the Customer Operations Manager, you will lead, coach and support your team while remaining hands-on in daily operations, ensuring passengers begin their journey safely and smoothly. This role collaborates with a range of internal and external stakeholders, including shipboard teams, port operations, security teams and border control authorities.

Key responsibilities and duties:

  • Lead, coach and develop the Tourist Check-In team, ensuring high levels of engagement and performance.
  • Oversee daily check-in operations, ensuring passengers are processed safely, efficiently and in line with operational requirements.
  • Manage workforce planning, task allocation and performance management activities, including conducting performance and development reviews.
  • Ensure the accuracy of passenger documentation and maintain compliance with all travel, security and border control regulations.
  • Prepare and communicate passenger manifests and operational information relating to passenger numbers, pets and declared weapons to relevant stakeholders.

The ideal candidate will:

  • Have previous supervisory or people management experience within hospitality, travel, aviation, transport or a customer-facing operational environment.
  • Demonstrate strong leadership and coaching skills with the ability to motivate and develop teams.
  • Possess excellent customer service and communication skills.
  • Be fluent in both Dutch and English, with the ability to communicate confidently with passengers and colleagues.
  • Hold a full driving licence and have access to their own transport.

Desirable:

  • Experience working within a port, ferry, aviation or wider transport environment.
  • Knowledge of passenger travel documentation, border requirements or immigration processes.
  • German language skills.

If you have further questions, please reach out to the hiring manager ​​Henk Jan Van Gaag, Customer Operations Support Manager, for an informal discussion.

At P&O Ferries we want you to be you. Not only will that make us stronger but will allow us to bring authenticity to everything we do. We know our customers come from all walks of life and so do our employees. We are all about connecting the world and that starts with finding connections with who you work with.

When we recruit, we want you to bring your whole self to work, and we are working towards increasing diversity across all of our colleagues. We know we cannot be the best unless we recruit the best regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or neurodiversity. #pando

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against DP World's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on DP World's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    DP World's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.