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Open nowPosted yesterday

Trade Finance Operations Officer (Maternity Cover)

DP World414 open roles

Where
Dubai, United Arab Emirates
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Your applicationOpen nowTrade Finance Operations Officer (Maternity Cover)DP World · Dubai, United Arab Emirates
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The clock on this job

Early applications get read.

13.6% of postings close within 7 days. Measured by our own scanner across the market. DP World postings stay open a median of 16 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 13.6%7 days
  4. 21.9%14 days
  5. 36.9%30 days
  6. 59.0%60 days
This job: posted yesterday

DP World median: 16 days open

The posting

Job Description

Job Purpose

  • The purpose of the role is to manage all operational aspects of DP World Trade Finance from day-to-day transactions

Key Accountabilities:

  • Act as an ambassador for DP World always when working; promoting and demonstrating positive behaviours in harmony with DP World’s Principles, values, and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies.
  • Act as a Subject Matter expertise for all operational aspects and be accountable in terms of implementation.
  • Review of core operational activities like onboarding, disbursements, and settlements.
  • Client engagement including follow ups on facility Utilisation.
  • Be responsible for the recording and reporting of the information in DP World Trade Finance platform ensuring accuracy and Turnaround Time
  • Execute day to day operations to ensure the service is delivered as per the guidelines set.
  • Execute Client and Financial Institution KYC within the defined SLA and in line with regulatory guidelines.
  • Monitor ongoing KYC renewals and ensure timely follow up with the clients and Financial Institution for documents and related information.
  • Execute Loan transactions for all the products offered by DP World Trade Finance and related activities as per the defined process and SLA.
  • Coordinate with clients for of the efficient utilisation of credit facilities.
  • Act as a Subject Matter expertise and ensure that the proper implementation of Standard Operating procedures and other related policies.
  • Periodic review and accountability of the client documents like facility agreements and housekeeping of all the common operations SharePoint, physical docs and share drive.
  • Communicate with customers, internal stakeholders (sales, compliance, credit, product, etc.) to resolve exceptional cases
  • Manage all transactions on the platform and monitoring transactions.
  • Liaise with Financial Institutions where applicable to resolve client issues in a timely & efficient manner.
  • Ensure all operational controls are implemented as per Policy and Procedure
  • Highlighting risks/incidents impacting business with relevant stakeholders and ensure there is a mitigation plan that is put into place.
  • Ensuring and participating in the testing of new system/changes to existing system and share observations regularly.
  • Periodic and ad hoc update to Head of operations on all the operational aspects including client feedback or any other escalating matters.
  • Perform other related duties as assigned

Qualifications and Experience:

  • 5-10 years’ experience in Trade Finance/Corporate & Commercial Banking operations. (Experience in Financial Institutions / Trade Finance Funds is an advantage)
  • Bachelor’s Degree in Finance, Business Administration, Marketing, Accounts or Banking or equivalent
  • Knowledge in Trade Finance products and KYC, AML guidelines

Skills

  • Customer Service Oriented
  • Patience and the ability to tactfully handle customer and team queries
  • Problem solving attitude
  • Ability to work independently
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