The posting
The Leasing Specialist role is essential to the success of the communities as this individual is part of a team responsible for ensuring we offer a WOW customer experience to the residents and prospects. This includes responsibility for showing the community and apartments, walking the community, and selling the value of a lease.
You will communicate directly with the senior executive team and your direct supervisor on all aspects of property operations. You are maintaining a positive resident, owner, and employee WOW experience. Leasing apartments, providing an excellent prospect and resident experience, focusing on resident retention, executing property-level outreach marketing, and increasing revenue are all integral parts of the role.
Dream Here: Careers at Dream Live Prosper Communities
At Dream Live Prosper Communities, we believe in building not just great communities, but also great careers. We are looking for dedicated, driven professionals to join our team and help us create thriving communities that enrich lives.
Our team members go above and beyond to provide exceptional service, ensuring that our residents love where they live. As a subsidiary of DLP Capital, we uphold a culture of excellence, growth, and purpose. DLP Capital has been recognized on multiple Best Places to Work lists and has been featured on the Inc. 5000 list of fastest-growing companies for 14 consecutive years.
If you're looking for a career with a mission-driven company that values growth, leadership, and impact, Dream Live Prosper Communities is the place for you.
About this Opportunity:
- Location: Dream St. Augustine, 165 Dream World Drive, St. Augustine, FL 32095
- Position type: Full-time
- Competitive Compensation with Above Market Incentives and Commission
What we are looking for in a Leasing Specialist:
- Customer Service Experience is a must
- Lease-Up Experience a must
- Proven ability to drive positive results while representing and promoting core values
- Excellent verbal and written communication skills
- Solid analytical skills and working with income statements and financial statements
- Proven examples of change leadership and responsibility for on-site project management
- A sense of empowerment, accountability, and success at achieving goals, driving performance, and developing team members
- An active driver's license and reliable transportation
- Appfolio, G-suite, and Microsoft Office experience is a plus.
What you will do as a Leasing Specialist:
- Respond to all leads within 4 hours and manage the full lead-to-lease process
- Prospect weekly and build relationships with local businesses for cross-promotion
- Network with major employers, universities, and hospitals to generate traffic
- Conduct leasing tours using DLP’s Standards of Excellence and close with confidence
- Assist prospects in applying using online tools and proven closing techniques
- Create and lead resident programs to enhance the living experience
- Build relationships with current and past residents to drive referrals
- Regularly walk and inspect the property to ensure cleanliness and functionality
- Maintain accurate CRM records, guest cards, follow-ups, and lease paperwork
- Communicate consistently with the Community Manager, leadership, and teammates
- Attend all required meetings and trainings; manage goals and time effectively
What Motivates Us:
Making an Impact: At DLP, making a difference is at the heart of everything we do, whether it’s for our residents, investors, or business partners.
Embracing Challenges: We view roadblocks as opportunities and proactively seek solutions.
Growth: We’ve been recognized on the Inc. 5000 list as one of America's fastest-growing private companies for 14 consecutive years.
Who We Are:
What We Do: We finance the building of Thriving Communities.
Our Mission: To lead in funding and building Thriving Communities centered in safe, attainable housing, transforming the nation.
Our Purpose: To passionately make an extraordinary impact by transforming lives and building Thriving Communities.
Our Big, Hairy, Audacious Goal (BHAG): To positively impact 10 million lives by funding 5,000 Thriving Communities and becoming one of America’s 100 largest private companies.
Our Culture: We work hard towards ambitious goals, driven by a purpose bigger than ourselves. We seek to make a difference in the affordable housing crisis and in the lives of our employees, investors, and partners. We follow our Elite Execution System to develop personally and professionally, striving to Live Fully in all areas of life.
Benefits and Perks:
PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well-being programs, company events, self improvement/productivity tools, & the incredible feeling of making a difference.
Equal Opportunity Employer:
DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at [email protected]. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.
