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Open nowPosted 191 days ago

Customer Success / Parent Support Executive

Dreamtime89 open roles

Where
Hyderabad
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Your applicationOpen nowCustomer Success / Parent Support ExecutiveDreamtime · Hyderabad

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Dreamtime's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 191 days ago

The posting

🌟 Dreamtime Learning is Hiring: Junior Customer Success / Parent Support Executive – WFO

📍 Work Location: Hyderabad (RAD, Madhapur)

📅 Working Days: Monday to Saturday (9:45 AM – 6:45 PM)

💰 Salary: ₹360000 to 4 LPA (including PF )

👥 Positions: 1

📆 Immediate Joiners Required

💻 Laptop is Mandatory (BYOD)

🔍 Role Overview:

We're looking for a junior customer success executive to support parents and students throughout their learning journey. This role requires excellent communication skills, a customer-first approach, and a willingness to collaborate with internal teams to deliver a smooth experience.

✅ Requirements:

1–2 years of customer service experience (Education sector preferred)

Calling experience is mandatory

Good communication skills and a helpful attitude

Basic knowledge of tools like Zoho Desk is a plus

Freshers with excellent communication skills may also apply

🎯 Key Responsibilities:

Assist in fee payment follow-ups

Support onboarding of students and parents

Coordinate with academic, sales, and ops teams

Guide parents and students on processes

Help with student kit coordination and delivery tracking

Handle parent queries via calls and virtual meetings

Maintain basic reports and documentation

she had to go at least 2 to 3 times Hub (Jubilee Hills).

🌟 Desired Skills:

Good spoken and written English

Friendly, calm, and professional on calls

Quick learner with tech adaptability

Team player with strong follow-up skills

📩 Interested candidates can share their CV at [[email protected]].

📞 Contact: +91 9966099521

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