The posting
Responsibilities
- Define the North Star metric and process metrics for your area, break them down into executable operational actions, and be accountable for hitting the targets.
- Use data analysis to identify drop-off points in the user funnel, and deliver operational plans (path optimization, campaign mechanics, incentive rules, content and outreach strategy), including cost estimation and target setting.
- Write BRDs, work with product managers to secure scheduling, participate in PRD and test case reviews, and complete business acceptance after launch.
- Work with the Marketing team on GTM and materials (audience / selling points / pacing), align metric definitions and user tag requirements with the Data team, and align campaign rules and messaging with Risk Control & Compliance.
- Provide product briefings, talk tracks, and training materials, taking initiative rather than waiting for support.
Requirements
- 35 years of product operations experience in internet or fintech.
- Able to independently own performance targets and be accountable for results, with clear, quantifiable past achievements.
- Able to pull and run data, break down funnels, segment users, design gray-release or control-group experiments, and interpret the results, without relying on a dedicated data analyst.
- Able to work directly with product managers to drive requirements: able to write operations-side requirement documents and to secure engineering schedules with business data and solid arguments.
- Able to deliver presentations and enablement to sales, with a proactive mindset.
- Strong cross-team collaboration awareness, proactively aligning with adjacent tracks on joint plans



