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Open nowFirst seen 9 hours ago

Service Advisor

Duval Ford7 open roles

Where
Jacksonville, FL
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Your applicationOpen nowService AdvisorDuval Ford · Jacksonville, FL

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Duval Ford's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 9 hours ago

The posting

Service Advisor

Duval Ford is seeking experienced Service Advisors. In this role, you will greet customers, manage service appointments, and ensure a high-quality experience from start to finish.

Duval Ford is a family-owned dealership committed to integrity, exceptional customer service, and positively impacting the lives of our employees and customers. Join a team where skilled professionals can thrive and build a long-term career.

Requirements

  • Minimum 2 years of experience as an Automotive Service Advisor (required)
  • Proven record of strong CSI performance
  • Excellent communication, interpersonal, and active listening skills
  • Strong attention to detail and accuracy in documentation
  • Ability to multitask, prioritize, and work efficiently in a fast-paced environment
  • Problem-solving and analytical abilities

Responsibilities

  • Greet customers promptly and professionally; gather and document vehicle information
  • Schedule service appointments and manage the daily service flow
  • Accurately write repair orders and clearly document customer concerns
  • Conduct or coordinate test drives to verify issues when needed
  • Review service history and inspect vehicles to recommend additional maintenance
  • Educate customers on recommended services and maintenance requirements
  • Provide accurate estimates for labor and parts
  • Maintain consistent follow-up and deliver exceptional customer satisfaction

Benefits

  • Medical, dental, vision, and additional benefits offered
  • 401(k)
  • Paid time off and holidays

All applicants are required to demonstrate the ability to pass all pre-employment testing to include: background checks, motor vehicle check and pre-employment drug test and be able to present a valid drivers' license.

Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

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