The posting
We are hiring a Customer Service Officer to provide excellent service in a department store. This is a 5-day work week, including weekends and public holidays.
Ex-Cabin crew / Guest relations executive Welcome!
Responsibilities:
- Organize customer service operations to maintain good relationships with customers and staff
- Provide support with GST refunds, Smart-Card applications, public announcements, lost and found cases, etc.
- Attend to customer inquiries and handle feedback/complaints effectively
- Gather customer feedback to improve service standards
- Perform other assigned duties
Requirements:
- Min Diploma
- Interest in providing good customer service
- Applicants must be able to work on weekends and Public holidays
- Good Spoken English
- Basic Microsoft Office knowledge
- Experience in hospitality
- Excellent communication skills
Interested candidate, kindly click on APPLY NOW
We regret that only short-listed candidates will be contacted shortly.
EA Licence No. | 12C6253
EA Registration No. | R1105417
EA Personnel | Chia Meng Yong ( Kenny )



