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Open nowFirst seen 8 hours ago

Collision Center Administrative Assistant

earlstewarttoyota11 open roles

Where
Lake Park, FL
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Your applicationOpen nowCollision Center Administrative Assistantearlstewarttoyota · Lake Park, FL

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The clock on this job

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7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 8 hours ago

The posting

Earl Stewart Toyota is hiring and we want to talk to you!

About Us

Working at Earl Stewart Toyota means you have a true career path to follow... even if it leads you beyond our company to a new field or career. We innovate. We learn from our team members to grow as an organization. We know what we don't know... this is why be practice reverse-mentoring (some of us older guys have a lot to learn) and use employee self-evaluations.

We are a car dealership, that's true... but we are more than that. We are 150+ human beings ranging in age from 21 to 76, men and women from almost every imaginable background. We have recently adopted a non-smoking workplace policy. We operate under a sound ethical code. We belong in the 21st century.

We are Earl Stewart Toyota.

WE OFFER:

  • Paid Vacation
  • 401K
  • Life Insurance provided by company
  • Health, Dental and Vision Insurance
  • Disability Insurance
  • Use of company yacht
  • Family Fund
  • Personal Days
  • Wellness program
  • Paid Maternity/Paternity Leave
  • Pet Bereavement

Responsibilities

  • Greet customers in a professional manner
  • Provide basic information to callers who have general inquires
  • Assist the Body Shop Manager with various clerical duties as needed
  • Friendly, professional, courteous and efficient when working with all customers and employees
  • Calculate the customer’s bill using the dealership’s computer system.
  • Receive cash, checks and credit card payments from customers and records the amount received on the repair order and/or counter ticket.
  • Make changes accurately and issues receipts to customers
  • Record totals of counter tickets and repair orders, verify against all cash, checks and credit card payments on hand at end of shift
  • Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price
  • Refer customers who have additional questions to the appropriate individual
  • Handle customer complaints with integrity and poise and refers the customer to the appropriate individual for further communication

Qualifications

  • Demonstrated superior customer service skills
  • Excellent communication skills and high attention to detail
  • Ability to multi-task and handle several phone calls at once
  • Must have at least a high school diploma/GED
  • Must be proficient in Microsoft Word and Excel
  • Must have dealership and/or recent retail receptionist experience
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license
  • Professional appearance and strong work ethic
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