The posting
At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze®, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.
Early Warning follows a hybrid work model to allow for a more collaborative working environment.
Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.
Overall Purpose
This position provides functional Workday expertise and support across assigned HR processes, including business process configuration, system maintenance and troubleshooting, testing, reporting, recurring processes, and functional enhancements. The role partners with HR team stakeholders and technology partners to understand business needs, translate requirements into effective Workday solutions, maintain data integrity, and improve the reliability and efficiency of HR processes.
The position independently manages functional assignments within supported Workday areas, solves complex system and process issues using established practices and informed judgment, and serves as a resource to stakeholders and colleagues. The role may lead defined Workday enhancements or small to medium-sized functional initiatives and escalates matters requiring specialized technical expertise, significant cross-functional design decisions, or broader system strategy.
Essential Functions
- Provide day-to-day functional support for Workday, independent troubleshooting system and business process issues, performing root-cause analysis, developing solutions, and coordinating escalation of issues requiring specialized technical expertise or broader design decisions.
- Configure, test, validate, and implement approved Workday business process and functional changes within assigned areas, which may include HCM, Payroll, Benefits, Performance, Compensation, Recruiting, and other supported processes.
- Support recurring and annual HR processes, including open enrollment, performance, compensation, payroll, and other scheduled cycles, with responsibility for assigned configuration, validation, testing, issue resolution, and implementation activities.
- Partner with HR team stakeholders to gather, analyze, and document business requirements; translate business needs into Workday business processes, reports, dashboards, calculated fields, or configuration solutions within assigned functional scope.
- Evaluate functional requirements and existing processes, identify dependencies and downstream impacts, and recommend solutions that balance business needs, system capabilities, data integrity, and established standards.
- Create and maintain Workday reports, calculated fields, dashboards, and related analytics to support business, operational, audit, and decision-making needs.
- Monitor system and data integrity through regular audits and analysis of transactions and activity; investigate identified issues, determine root causes, and implement or coordinate approved corrective actions.
- Participate in Workday release management activities by evaluating relevant functionality, assessing potential business impact, conducting functional and regression testing, documenting results, and supporting implementation of approved changes.
- Identify opportunities to improve business processes, Workday functionality, data quality, controls, and the employee or manager experience; develop recommendations and implement approved improvements within assigned scope.
- Lead or contribute to defined Workday enhancements and small to medium-sized functional initiatives, including requirements gathering, configuration, testing, documentation, stakeholder coordination, and implementation.
- Develop and maintain user procedures, functional documentation, testing materials, configuration documentation, and work instructions for supported processes and functionality.
- Provide functional guidance to end users, HR team stakeholders, and colleagues on Workday processes, reporting, and system functionality; serve as a resource for colleagues with less experience within areas of demonstrated expertise.
- Collaborate with HR team members, technology partners, vendors, and other stakeholders to resolve functional issues, manage dependencies, and deliver Workday solutions aligned with business requirements.
- Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.
Minimum Qualifications
- Education and/or experience typically obtained through completion of a bachelor’s degree or equivalent relevant work experience.
- Typically has 5 years of experience or demonstrated portfolio consistent with experience required of the role.
- Demonstrated experience supporting Workday or a comparable human capital management system in a functional analyst, business analyst, or similar capacity.
- Demonstrated knowledge of HR systems, business processes, and data within one or more functional areas such as HCM, Payroll, Benefits, Performance, Recruiting, or Compensation.
- Experience independently performing functional configuration, testing, troubleshooting, and implementation activities within an HR technology environment.
- Experience gathering and analyzing business requirements and translating business needs into system configuration, business processes, reports, or other functional solutions.
- Experience creating and modifying Workday reports, calculated fields, dashboards, or comparable reporting functionality.
- Ability to analyze complex system and process issues using multiple sources of information, evaluate potential solutions and impacts, and apply sound judgment to determine an appropriate course of action.
- Ability to evaluate business processes and system functionality and recommend practical improvements that support efficiency, data integrity, controls, or user experience.
- Experience supporting recurring HR processes or system cycles that require coordinated configuration, testing, validation, and issue resolution.
- Working knowledge of spreadsheet tools used for data analysis, reconciliation, validation, and reporting.
- Ability to independently manage multiple assignments and priorities and deliver work within established timelines.
- Effective written and verbal communication skills with the ability to explain complex or sensitive information clearly and work collaboratively across technical and nontechnical stakeholder groups.
- Strong attention to detail and demonstrated commitment to data quality and accuracy.
- Background and drug screen.
Preferred Qualifications
- Experience supporting Workday HCM and one or more additional Workday functional areas such as Payroll, Benefits, Performance, Recruiting, or Compensation.
- Experience supporting open enrollment, compensation, performance, payroll, or other recurring HR processes.
- Experience leading or coordinating defined Workday enhancements, functional workstreams, or small to medium-sized HR technology initiatives.
- Experience with Workday dashboards, calculated fields, and reporting across multiple data sources or functional areas.
- Experience participating in Workday release evaluation, regression testing, and implementation activities.
- Experience supporting HR data audits, reconciliation, controls, or data-quality improvement activities.
- Experience partnering with HR functional teams and technology resources to evaluate and implement system or process improvements.
Physical Requirements
Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.
Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.
The base pay scale for this position in: Phoenix, AZ in USD per year is: $84,000 - $105,000.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.
This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.
Some of the Ways We Prioritize Your Health and Happiness
- Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
- 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
- Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
- 12 weeks of Paid Parental Leave
- Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!
Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.
Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.
