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Internet Sales Specialist (A–Z Sales) | High-Performance Automotive | East Coast Toyota

East Coast Toyota13 open roles

Where
Wood-Ridge, NJ
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Your applicationOpen nowInternet Sales Specialist (A–Z Sales) | High-Performance Automotive | East Coast ToyotaEast Coast Toyota · Wood-Ridge, NJ
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: first seen 3 hours ago

The posting

Position Summary

East Coast Toyota is seeking a high-performing Internet Sales Specialist to manage the entire customer journey — from the first digital inquiry to final delivery.

This is not a traditional BDC role.

We are looking for a professional who can engage, build value, structure deals, and close customers, creating a seamless, modern buying experience before they ever walk into the showroom.

You will be responsible for owning your leads from A–Z, ensuring no opportunity is missed and every customer receives a high-level, professional experience.

What Makes This Role Different

  • You are not just setting appointments — you are selling
  • You will own the customer relationship from start to finish
  • You will be expected to structure deals and secure commitments
  • You will play a direct role in gross profit generation and customer retention

Key Responsibilities

  • Respond immediately to all internet, phone, and digital inquiries
  • Build rapport and establish trust through phone, text, and email communication
  • Conduct full needs assessments to match customers with the right vehicle
  • Present vehicle options, pricing, and payment structures
  • Handle objections and guide customers through the buying process
  • Ask for the deposit and secure the deal prior to showroom visit
  • Coordinate showroom appointments for final delivery and paperwork
  • Maintain complete and accurate CRM records for all interactions
  • Follow up consistently to maximize closing ratios and customer retention
  • Work closely with sales management to ensure deal structure and profitability

Performance Expectations & Accountability

  • Manage high-volume lead flow with no missed opportunities
  • Maintain strict CRM discipline and follow-up processes
  • Drive appointment show rates and closing ratios
  • Contribute to gross profit through proper deal structuring
  • Execute consistent follow-up for unsold leads and past customers
  • Support internal marketing efforts through database engagement and retention

What We’re Looking For

  • Previous automotive sales or high-performing BDC experience required
  • Strong phone presence and ability to build value
  • Proven ability to close, not just set appointments
  • Highly organized and process-driven
  • Experience working in CRM systems (VinSolutions, Eleads, Reynolds, etc.)
  • Strong written communication (text/email) skills
  • Competitive, self-motivated, and results-driven mindset

Compensation & Benefits

  • Aggressive compensation plan with strong earning potential
  • Performance-based bonuses tied to appointments, shows, and sales
  • Medical, dental, and vision benefits
  • 401(k) retirement plan
  • Paid time off
  • Employee vehicle purchase program
  • Career advancement opportunities — we promote from within

Why Join East Coast Toyota

  • High-volume dealership with strong lead flow
  • Modern digital sales environment with the tools to succeed
  • Leadership team focused on performance, accountability, and growth
  • Opportunity to build a long-term career in automotive sales

Schedule

Full-time position with evenings and Saturdays required.

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