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Open nowFirst seen 4 days ago

Commercial Assistant

Easy and fast to upload your CV37 open roles

Where
Dubai, United Arab Emirates
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Your applicationOpen nowCommercial AssistantEasy and fast to upload your CV · Dubai, United Arab Emirates

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Easy and fast to upload your CV's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Location — JAFZA, Dubai, UAE (Office-based)

Job purpose — Provide sales administrative support and key-account coordination for Middle East markets (primary: Iraq, Syria, Jordan; secondary: GCC). Ensure accurate order handling, timely deliveries, and clear cross‑functional communication. SAP knowledge is a plus.

Core responsibilities

  1. Order management: receive/validate POs, enter orders in ERP/CRM (SAP helpful), track status, prepare pro forma invoices and export paperwork, liaise with warehouse/logistics and freight forwarders.
  2. Key-account support: act as primary contact for assigned accounts, follow up on orders/quotations, support account reviews and promotions.
  3. Commercial controls: monitor promotional budgets, reconcile month‑end trade promotions and credits, track turnover by country.
  4. Reporting & data: maintain customer master, sales trackers and CRM; produce weekly/monthly reports (orders, shipments, revenue vs target, receivables).
  5. Cross-functional liaison: coordinate with Finance, Quality, Regulatory, Supply Chain and Head Office; escalate issues as needed.
  6. Process & compliance: recommend process improvements, ensure SOP and export compliance, support audits.

KPIs

  • Order accuracy (target 98%)
  • On‑time shipment confirmations
  • Order‑to‑dispatch lead time
  • Report timeliness and accuracy
  • Days Sales Outstanding (DSO) for assigned accounts
  • Promotional budget variance

Requirements

  • Education: Bachelors in Business, Commerce, Supply Chain or related.
  • Experience: 2–3+ years in sales coordination/order management (FMCG/food preferred); regional experience in Middle East required.
  • Languages: English fluent; Arabic desirable.
  • Systems: Advanced Excel; ERP/CRM experience required (SAP a strong plus); Power BI advantageous.

Skills & competencies

  • Customer focus, attention to detail, clear communication, organisation, problem‑solving, teamwork.

Working relationships

  • Internal: Sales, Operations, Warehouse, Logistics, Finance, Quality, Head Office.
  • External: Distributors, customers, freight forwarders, customs brokers.

Tools

  • ERP/CRM (SAP preferred), Excel, Outlook, Power BI, document management systems.
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

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