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Open nowPosted 232 days ago

CONSULTOR TÉCNICO DE SOPORTE DE APLICACIONES

easyapplyrimutee215 open roles

Where
Quito, Pichincha, Ecuador
Work mode
Hybrid
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Your applicationOpen nowCONSULTOR TÉCNICO DE SOPORTE DE APLICACIONESeasyapplyrimutee · Quito, Pichincha, Ecuador

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 232 days ago

The posting

🚀 En Kruger buscamos Consultor Técnico de Soporte de Aplicaciones para impulsar >< transformando vidas.

Serás parte del equipo de operaciones, donde tu misión será brindar soporte técnico operativo a aplicaciones y plataformas tecnológicas, apoyando la estabilidad de los entornos, los despliegues y la documentación técnica, mientras desarrolla competencias en automatización, contenedores y operación en entornos cloud.. Tu trabajo impactará directamente en [qué se transforma o impulsa, ej. “la eficiencia operativa del negocio”, “la experiencia de nuestros clientes”, “la evolución de nuestros equipos”].

Tus principales desafíos

  • Brindar soporte técnico N1 a aplicaciones e infraestructura.
  • Atender y gestionar incidentes reportados por el cliente, asegurando comunicación clara y oportuna en inglés.
  • Realizar validaciones técnicas iniciales, análisis básico de fallas y escalamiento cuando corresponda.
  • Apoyar en despliegues de aplicaciones e infraestructura, siguiendo procedimientos establecidos.
  • Ejecutar tareas operativas en entornos Linux (revisión de logs, comandos básicos).
  • Apoyar el uso de contenedores y entornos orquestados, bajo guías definidas.
  • Dar seguimiento a procesos de automatización y pipelines existentes.
  • Documentar incidentes, procedimientos y soluciones.
  • Colaborar activamente con otros equipos técnicos, fomentando el trabajo en equipo y la mejora continua.

Hard Skills:

  • Título en Ingeniería en Sistemas, Software, Telemática, Software o a fines.
  • Experiencia de 1 año.
  • Conocimientos básicos / intermedios en: Contenedores: Docker (conceptos básicos y uso operativo) Infraestructura y despliegues: Apoyo en despliegues de aplicaciones o infraestructura DevOps (deseable): Exposición a prácticas DevOps, Seguimiento de pipelines CI/CD Sistemas operativos: Linux (comandos básicos, revisión de logs) Control de versiones: Git (uso básico) Redes: Conceptos básicos de conectividad y puertos
  • Nivel de inglés B2 (excluyente) Power Skills:
  • Una actitud curiosa, colaborativa y con ganas de crecer.
  • Mentalidad proactiva y orientada a soluciones.
  • Comunicación clara y empática.
  • Espíritu colaborativo.
  • Aprendizaje continuo.
  • Trabajamos en base a los valores krugerianos.
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