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Open nowPosted 263 days ago

Key Account Executive - Guatemala

easyapplyrimutee215 open roles

Where
Guatemala, Guatemala, Guatemala
Work mode
On site
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Your applicationOpen nowKey Account Executive - Guatemalaeasyapplyrimutee · Guatemala, Guatemala, Guatemala
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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 263 days ago

The posting

Misión del puesto

Gestionar, desarrollar y fidelizar la cartera de clientes asignada, impulsando la venta de soluciones tecnológicas mediante una gestión consultiva orientada a identificar necesidades, generar valor para el cliente y contribuir al crecimiento sostenible de la organización en el mercado guatemalteco.

Funciones y responsabilidades

  • Gestionar la cartera de clientes asignada, manteniendo relaciones comerciales sólidas y sostenibles.
  • Identificar oportunidades de negocio dentro de cuentas existentes y nuevas cuentas estratégicas.
  • Levantar necesidades del cliente y proponer soluciones tecnológicas alineadas a sus objetivos de negocio.
  • Presentar propuestas comerciales, coordinar demostraciones y participar en procesos de negociación y cierre.
  • Elaborar y dar seguimiento a cotizaciones, contratos y acuerdos comerciales.
  • Coordinar con áreas internas (preventas, soporte, operaciones, finanzas) para asegurar una correcta ejecución de las soluciones vendidas.
  • Realizar seguimiento postventa para asegurar la satisfacción del cliente y detectar oportunidades de upselling o cross-selling.
  • Mantener actualizada la información de clientes y oportunidades en el CRM.
  • Cumplir con los objetivos de facturación, retención y crecimiento definidos por la organización.
  • Elaborar reportes periódicos de gestión comercial, forecast y avance de oportunidades.
  • Representar a la empresa en reuniones comerciales, eventos, ferias o actividades de networking cuando se requiera.

Indicadores de gestión (KPIs referenciales)

  • Cumplimiento de metas de venta.
  • Crecimiento de ingresos por cuenta.
  • Retención y satisfacción de clientes.
  • Número de oportunidades activas y tasa de cierre.
  • Valor del pipeline comercial.
  • Tiempo promedio del ciclo de venta.

Formación académica

  • Estudios en Administración de Empresas, Ingeniería Comercial, Ingeniería en Sistemas, Marketing o carreras afines.

Experiencia

  • Experiencia previa en ventas B2B o gestión de cuentas, preferiblemente en el sector tecnológico.
  • Deseable experiencia en venta de soluciones tecnológicas, software, servicios TI o proyectos de transformación digital.

Conocimientos generales

  • Venta consultiva y negociación.
  • Gestión de cartera de clientes y desarrollo de cuentas.
  • Manejo de CRM y herramientas comerciales.
  • Conocimiento general del mercado empresarial en Guatemala.
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