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Open nowPosted 7 days agoWe saw it 26 min after it went up

Customer Success Associate

Easygenerator18 open roles

Where
Cape Town
Work mode
Hybrid
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Your applicationOpen nowCustomer Success AssociateEasygenerator · Cape Town

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Easygenerator's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. Easygenerator postings stay open a median of 18 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 7 days ago

Easygenerator median: 18 days open

The posting

As a Customer Success Associate you’ll be a part of our Customer Success team, helping organizations get the most out of Easygenerator. In this role, you’ll play a key part in ensuring our customers feel supported and empowered from day one, guiding them through their onboarding journey, building strong relationships, and contributing to their long-term success with our tool.

WHAT YOU’LL DO

- Proactively engage customers to maximize adoption and value realization, supporting the Customer Success team in achieving renewals and expansion goals.

- Deliver impactful onboarding sessions, product trainings, and webinars that inspire confidence and promote product utilization.

- Partner closely with Customer Success Managers to track customer health, identify opportunities for growth, and ensure customers reach key success milestones.

- Continuously improve and scale our onboarding experience to enhance customer satisfaction and business impact.

- Represent the voice of the customer internally, providing actionable insights to help shape product development and customer strategy.

WHAT YOU BRING

- Excellent command of English language.

- Bachelor degree or higher.

- 0-1 years of relevant working experience.

- Natural ability to teach.

- Excellent listening and organizational skills.

WHAT’S IN IT FOR YOU

- Being part of a fast-growing scale-up environment where you can make an impact from day one

- Working in an international team (40+ nationalities), surrounded by passionate and dedicated colleagues

- Develop yourself in the direction you love most. Due to our fast growth, many new opportunities are unfolding quickly

- Working in a fun & international environment surrounded by a dedicated team.

PRACTICAL INFORMATION

- Hybrid working policy

- Location: Gardens, Cape Town

- Working Hours: Eastern Standard Time (EST) – 14:00 p.m. to 23:00 p.m. (your local time)

READY TO JOIN US?

- Apply now and help us deliver world-class support while shaping the future of EdTech!

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