The posting
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the Team
eBay’s Risk Strategy, Operations & Policy Governance team drives strategic execution, operational excellence, and scalable governance across our global Risk organization. We engage with Risk Policy, Product, Engineering, Legal, Internal Audit, Risk Oversight, and business teams to strengthen risk management practices, enable cross-functional alignment, and deliver measurable outcomes!
About the Role
We are seeking an experienced Senior Manager to lead risk governance programs, strengthen accountability, and advance the maturity of how risk is managed within eBay!
This role serves as a strategic thought partner to Risk leadership, driving cross-functional alignment, governance effectiveness, and operational improvements. The Senior Manager will lead all aspects of the risk documentation, including owning the Risk Policy Committee, policy recertification, audit and assurance engagements, ERM reporting, and M&A risk governance.
The ideal candidate combines strong risk management expertise with critical thinking, operational rigor, and the ability to translate complex challenges into scalable solutions.
Key Responsibilities
- Risk Governance & Assurance: Lead Risk engagements with Internal Audit, Second and Third Lines of Defense, coordinating assessments, issue tracking, remediation, and governance reporting.
- Risk Policy Committee (RPC): Lead governance forums, policy reviews, approvals, and decision tracking to ensure accountability and alignment across Risk leadership.
- Risk Register & Controls: Own and maintain the Risk Register, ensuring accurate documentation and traceability across risks, controls, policies, findings, and remediation activities.
- Policy Governance & Recertification: Responsible for the policy lifecycle management, periodic reviews, recertification, and documentation within governance platforms.
- Enterprise Risk Management: Serve as the primary Risk liaison to ERM, coordinating quarterly reporting, risk assessments, and governance updates.
- M&A Risk Governance: Develop and maintain a scalable Risk M&A playbook, defining engagement points, assessment requirements, ownership, and handoffs for pre- and post-acquisition activities.
- Governance Transformation & Automation: Look for opportunities to modernize governance processes through AI, automation, workflow improvements, and technology enablement.
- Strategic Partnership & Execution: Collaborate with Risk, Product, Engineering, Legal, Compliance, and business teams to clarify accountability, resolve gaps, and drive initiatives from strategy through implementation.
- Executive Communications: Develop concise, actionable reporting, presentations, and recommendations for senior leadership and governance forums.
Qualifications
- Dedicated to working the Hybrid Model with 3+ days per week onsite in our Austin, TX office.
- A Bachelor's degree or equivalent practical experience is required.
- 10+ years of demonstrated experience in Risk Management, Governance, Risk Operations, Internal Audit, Compliance, or related fields.
- Experience in payments, FinTech, financial services, or other regulated environments.
- Demonstrated experience designing, implementing, and improving risk governance frameworks and operating models.
- Strong understanding of risk and control frameworks, audit processes, policy governance, and organizational risk oversight.
- Experience managing Risk Registers, governance documentation, and GRC platforms.
- Strong business analysis capabilities, including requirements gathering, process mapping, BRDs, and workflow design.
- Experience maximising AI, automation, and technology to improve operational efficiency and governance effectiveness.
- Excellent executive communication, analytical, problem-solving, and stakeholder management skills.
- Proven ability to influence cross-functional teams, navigate ambiguity, and translate strategic priorities into actionable outcomes.
- Proficiency with enterprise tools such as Salesforce, Visio, Lucidchart, or comparable platforms.
- Ability to work onsite three days per week in eBay's Austin office.
- Ability and willingness to travel as business needs require.
Who You Are
- You are a strategic thinker, trusted advisor, and proactive problem-solver who brings structure and clarity to complex challenges.
- You look beyond processes to identify opportunities, strengthen accountability, and drive meaningful improvements.
- You thrive in a collaborative, fast-paced environment, connect the dots across teams, and influence stakeholders to deliver results.
- You combine strategic perspective with hands-on execution and a commitment to continuous improvement.
#LI-JG1
Additional Details
The base pay range for this position is expected in the range below:
$150,000 - $175,000
Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Remote roles are not eligible for U.S. visa sponsorship.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines.
