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ANALYST

eClerx488 open roles

Where
Manila, Philippines
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Your applicationOpen nowANALYSTeClerx · Manila, Philippines
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The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market. eClerx postings stay open a median of 10 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted today

eClerx median: 10 days open

The posting

Job Description

Client / Vertical head Approved New Hire Request

Program:

Valpak

BLI / Process Name:

MOR

Designation:

Associate

No of Head Count (s):

3

New Hires/Replacement Hires (HC) by Designation

Replacements

Billed /Unbilled / BU / OPS Bench

Billable

SFDC ID for Billed New Opportunity

Existing BLI

Reasons to hire Unbilled / Bench

Billed

Is this resource part of Specialized Program

No

City / Location:

Manila Philippines

Standardized skillset:

Nature of Job: (Individual Contributor or Team management)

Associate Back Office

Shift (APJ / EMEA / US / Any combination):

US (EST)

Client Interfacing : (Yes/No)

Yes

Travel Involved : (Yes/No)

No

Deputation Involved : (Yes/No)

No

Interviewing Manager :

Waylla Romero / David Conche

Reporting Manager :

Waylla Romero

Educational Background:

No Requirements

Experience Required:

2-3 years

Job Description:

Job Description (from iCIMS filed req) • Facilitates communication between departments including production and the market sales team through all phases of the sales order process, including, but not limited to contracting (CPQ), artwork, printing, insertion, critical deadline and mailing processes. • Continuously monitors SF Case dashboards and resolves requests in a timely manner according to SLA. • Work collaboratively with sales representatives and sales leaders to execute the sales process through systems. • Manage multiple lines of communication including phone, SF Cases ad email with multiple markets and sellers. • Implement Salesforces/Sales Tech Transformation initiatives and assist in supporting the sales staff in the processes in Salesforce. • Disseminates information about and assists in, the local implementation of Valpak policies, programs, and products with participating franchises and O&O locations. • Completes CPQ orders/Amendments on sellers behalf as needed, while offering training when appropriate. • Responsible for markets Job completion including envelope decking and release to production. • Keeps abreast of business rules/policies, products and programs as published in the Production Handbook, Spark and directing markets and refers sales teams to this information on a regular basis. • Monitors deadlines and provide reports to ensure the market and sales teams submit orders on time. Responsible for releasing the ad orders, insertion orders and mailing jobs to production in a timely manner. • Performs related work and additional duties as needed or required. Qualifications (from iCIMS filed req) • Strong interpersonal skills including phone presence. • Order entry experience with high degree of accuracy • Demonstrates leadership ability and initiative • Ability to plan and manage work – strong organizational skills • Ability to make independent decisions • Critical Thinking • Ability to work in a dynamic environment with multiple deadlines • Technical Competencies

Client Approval mail:

This a replacement for New Hire Fall outs

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