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Open nowPosted 2474 days ago

Systems Engineer

ECS | Enterprise Change Specialists158 open roles

Where
Hyderabad, India
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Your applicationOpen nowSystems EngineerECS | Enterprise Change Specialists · Hyderabad, India
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  6. 45.1%60 days
This job: posted 2474 days ago

The posting

Job Summary:

We are seeking a skilled and certified IT Systems Engineer to manage and support IT infrastructure, including Microsoft Servers, virtualization technologies, storage solutions, and Office 365. The role involves L1 & L2 support, data center operations, IT security management, and project leadership. The ideal candidate should have a strong technical background, excellent communication skills, and leadership abilities to handle IT support and project management tasks efficiently.

Must-Have Skills (Mandatory):

  • 7-10 years of experience in IT infrastructure management, including:Microsoft Servers, Exchange, Active Directory, SQL Servers Virtualization technologies (VMware, Hyper-V) Storage solutions (SAN/NAS), backup solutions (Commvault, Veeam, Veritas) Microsoft Office 365 administration and hybrid permissions management
  • Strong troubleshooting skills for Windows Servers, Exchange Servers, SQL, and Office 365.
  • Hands-on experience in patch management, security compliance, and disaster recovery.
  • Ability to monitor system performance, ensure high availability, and manage IT system upgrades.
  • Experience in IT project management, including system installations, GPO deployments, and web security management for ERP applications.
  • Leadership skills with the ability to manage teams and coordinate with vendors and customers.

Good-to-Have Skills (Optional):

  • Experience with web development in C#, .NET, PHP, JavaScript, Perl, and ASP.NET.
  • Exposure to Red Hat System Administration.
  • Familiarity with CCNA-level networking concepts.

Qualifications & Experience

  • Bachelor’s or Master’s degree in Computer Science or a related field.
  • Certifications:Microsoft Certified Engineer (MCSA) VMware Certified Engineer Backup certifications (Veeam, Commvault) CCNA, Red Hat System Administration I (Preferred)

Key Responsibilities

1. IT Infrastructure Support & Management

  • Provide L1 & L2 remote support for IT infrastructure via ticketing tools, emails, and calls.
  • Troubleshoot and resolve Windows Servers, Exchange, Active Directory, SQL, VMware, Hyper-V, and Office 365 issues.
  • Administer user accounts, manage hardware/software inventory, and ensure license compliance.
  • Oversee system upgrades, patch management, and life cycle management for servers and workstations.

2. Data Center & Backup Management

  • Manage data center operations, including virtualization, SAN/NAS storage, and backup solutions.
  • Conduct monthly health checks on IT infrastructure and submit reports to customers.
  • Ensure compliance with security standards and operational best practices.

3. Office 365 & Security Compliance

  • Oversee Microsoft Office 365 tenant operations and escalate issues to Microsoft support when required.
  • Support vulnerability management, security compliance, and disaster recovery planning.

4. IT Project Management & Reporting

  • Lead IT infrastructure projects, including system installations, GPO deployments, and ERP web security management.
  • Prepare and submit monthly service desk, storage, and print reports.
  • Assist in tape backup operations and provide after-hours support as needed.
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