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Open nowFirst seen 6 hours ago

Deputy Program Manager

ECS FEDERAL LLC267 open roles

Where
HUNTSVILLE, AL, USA
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Your applicationOpen nowDeputy Program ManagerECS FEDERAL LLC · HUNTSVILLE, AL, USA

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. ECS FEDERAL LLC postings stay open a median of 6 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: first seen 6 hours ago

ECS FEDERAL LLC median: 6 days open

The posting

Everforth ECS is seeking an Deputy Program Manager to work in our Huntsville, AL office.

Everforth ECS is seeking a trusted, people-centered Deputy Program Manager to support a fast-paced, growing IT services program serving a federal law enforcement customer. This Huntsville-based leader will partner closely with the Program Manager in Quantico, VA, the Technical Lead, government stakeholders, and geographically dispersed teams to deliver high-quality operational and technical services in support of mission-critical laboratory and law enforcement capabilities.

The program provides enterprise IT services, application support, infrastructure operations, cloud migration support, and end-user services for forensic examiners, laboratory technicians, and support personnel. The Deputy Program Manager will help lead a distributed team across multiple technical disciplines while ensuring disciplined program execution, responsive customer engagement, sound financial and staffing management, and a collaborative culture where employees can succeed.

The ideal candidate is a highly organized, dependable team player who balances operational rigor with strong interpersonal judgment. They are comfortable stepping into ambiguity, driving action across teams, and serving as a trusted extension of the Program Manager—equally capable of managing monthly deliverables and financial actions, resolving staffing challenges, supporting technical teams, and fostering an accountable, mission-focused culture.

Core Responsibilities

  • Partner with the Program Manager and Technical Lead to provide day-to-day leadership and oversight of a geographically dispersed, cross-functional IT services team.
  • Serve as a primary Huntsville-based leadership presence for employees and customer stakeholders, promoting communication, engagement, accountability, and a positive team culture.
  • Support program management functions including financial tracking and forecasting, monthly reporting and deliverables, staffing and workforce planning, subcontractor coordination, hiring actions, and contract administration.
  • Monitor program performance against contract requirements, service-level expectations, key performance indicators, staffing targets, schedules, risks, and customer priorities; identify issues early and drive corrective actions.
  • Lead or support regular internal and customer-facing meetings, including daily standups, leadership touchpoints, sprint planning and reviews, Program Management Reviews, status briefings, and operational planning sessions.
  • Facilitate cross-functional coordination among service desk, operations, engineering, networking, cloud, quality, and development teams to ensure work is prioritized, dependencies are managed, and commitments are met.
  • Help mature program processes, including Agile delivery practices, Jira-based workflow management, knowledge management, documentation, issue escalation, risk management, and continuous improvement.
  • Coordinate the development, review, quality control, and on-time submission of contract deliverables and recurring reports.
  • Work with the Program Manager to develop and execute workforce staffing plans, including recruitment priorities, onboarding, retention, professional development, coverage planning, and succession planning.
  • Foster an inclusive, high-performing culture that recognizes employee contributions, encourages collaboration across locations and teams, promotes professional growth, and maintains high expectations for work quality.
  • Engage government stakeholders, team members, and partner organizations to gather and prioritize requirements, communicate progress, manage expectations, and resolve issues professionally.
  • Support the management of operational, technical, and programmatic risks; develop mitigation strategies and communicate impacts, decisions, and required actions to leadership.
  • Decompose high-level objectives into achievable plans, milestones, user stories, tasks, and acceptance criteria as appropriate for Agile, operational, and project-based work.
  • Support solution delivery activities, including application and infrastructure modernization, cloud migrations, production deployments, operational readiness, testing, process improvement, and end-user adoption.
  • Represent the Program Manager as needed and assume delegated leadership responsibilities during the Program Manager’s absence.

Success in This Role Will Be Measured By

  • Consistent, reliable partnership with the Program Manager and Technical Lead, with strong follow-through on delegated priorities.
  • On-time, high-quality submission of deliverables, reports, financial inputs, staffing actions, and other contract requirements.
  • Strong employee engagement, retention, communication, and collaboration across the distributed program team.
  • Clear visibility into program performance, risks, staffing needs, financial status, and customer priorities.
  • Effective coordination across technical and operational teams, resulting in timely delivery and fewer unresolved dependencies.
  • Positive feedback from government stakeholders, employees, and internal leadership.
  • Measurable improvements in program processes, workforce readiness, operational performance, and team culture.

Required Skills and Qualifications

  • Active Top Secret (TS) clearance.
  • U.S. citizenship.
  • Ability and willingness to work on-site in Huntsville, AL, at secure federal facilities, with occasional travel to Quantico, VA, and other program locations as required.
  • Bachelor’s degree in Business, Information Technology, Engineering, Computer Science, or a related field; equivalent relevant experience may be considered in lieu of a degree.
  • Eight or more years of progressively responsible experience in program management, project management, IT operations, or technical delivery environments.
  • Demonstrated experience leading or coordinating cross-functional technical teams in a fast-paced, mission-critical environment.
  • Experience supporting program administration, including financial tracking, staffing, reporting, scheduling, deliverables, and risk management.
  • Strong organizational skills with the ability to manage multiple priorities, meet recurring deadlines, and maintain attention to detail.
  • Excellent written, verbal, and interpersonal communication skills, including the ability to communicate effectively with employees, government customers, technical leaders, and executive management.
  • Proven ability to build trust, maintain discretion, exercise sound judgment, and work effectively as part of a closely aligned leadership team.
  • Experience using Jira or a similar tool to manage work, priorities, backlogs, reporting, and delivery progress.
  • Demonstrated ability to identify process improvement opportunities and lead teams through practical, sustainable change.
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