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Open nowFirst seen 55 minutes ago

Technical Writer

ECS FEDERAL LLC275 open roles

Pay
$74,000 – $112,000 a year
Where
ARLINGTON, VA, USA
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Your applicationOpen nowTechnical WriterECS FEDERAL LLC · ARLINGTON, VA, USA

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The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market. ECS FEDERAL LLC postings stay open a median of 7 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: first seen 55 minutes ago

ECS FEDERAL LLC median: 7 days open

The posting

Everforth ECS is seeking a Technical Writer to work in a HYBRID setting out of our Arlington, VA office.

ECS is seeking a detail-oriented and skilled Technical Writer/Editor to support the CISA Continuous Diagnostics and Mitigation (CDM) Data Services Program. This program strengthens the cybersecurity of government networks through risk-based, cost-effective solutions. This position plays a key role in developing, maintaining, and delivering high-quality technical documentation that supports program objectives, enhances knowledge sharing, and ensures consistency and accuracy across technical communications.

The Technical Writer/Editor will serve as a member of the Information Management (IM) Team, a shared-service team covering Knowledge Management, Training, and Communications & Content. Working collaboratively with development engineers, product owners, clients, and stakeholders, this individual will translate complex technical information, including ambiguous customer and engineering requests, into clear, accurate, polished, and standards-compliant deliverables. This role also requires validating the completeness, accuracy, and reliability of supporting technical information, including engineering inputs, tickets, and release notes. Operating within a SAFe environment, the Technical Writer/Editor will support sprint, increment, and release activities by ensuring documentation is developed, reviewed, and maintained in alignment with evolving program requirements and established documentation standards.

  • Write and edit technical content — reports, user manuals, user guides, quick-start guides, graphics, briefings, presentations, SOPs, and cybersecurity plans — while adhering to established formatting and documentation templates, Style Guide, and Communications Guide, even when source material is incomplete or inconsistent
  • Produce documentation on tight turnarounds, balancing speed with accuracy as sprint, increment, and release schedules shift
  • Work directly with development engineers, product owners, and stakeholders to capture how features, data flows, and services work, using stories, acceptance criteria, demos, and short interviews, and then converting that input into system descriptions, process write-ups, release notes, and runbook-style content
  • Decipher ambiguous or incomplete customer and stakeholder requests, asking the right clarifying questions to turn vague asks into clear, actionable documentation requirements
  • Develop outlines and drafts for review and approval, ensuring final documents meet program and compliance requirements
  • Research and gather technical or background information from documentation, SMEs, and project personnel to support deliverable content
  • Track down and verify engineering input on Jira tickets and work items, following up with engineers as needed to confirm their portions are complete, accurate, and ready for inclusion in release notes and other documentation
  • Own and maintain documentation in Confluence, including page structure, templates, labels, and navigation, ensuring content stays organized, consistent, and easy to find
  • Review, update, and maintain cybersecurity policies, guidance documents, directives, templates, standards, and procedures to keep all documentation current — while flagging outdated or rigid templates that no longer serve the content
  • Act as a technical editor between release cycles, reviewing and editing other program content such as training materials, stakeholder communications, briefings, and Knowledge Management content for both technical accuracy and clarity
  • Identify documentation gaps or process breakdowns and proactively propose practical fixes, contributing to continuous process improvement
  • Collaborate on standardizing processes and deliverables, bringing structure to recurring documentation needs without sacrificing flexibility when priorities change
  • Track documentation coverage, freshness, and usage, and share updates on documentation health as needed
  • Manage multiple deliverables and competing deadlines with strong personal organization, follow-through, and accountability for your own work products
  • Work independently and proactively, exercising initiative to resolve issues before they become blockers, while also functioning effectively as part of a team
  • Perform additional duties as assigned

Salary Range: $74,000 - $112,000

General Description of Benefits

  • US Citizenship with an ability to obtain a Public Trust Clearance
  • Bachelor's degree in English, communications, technical communication, computer science, or a related field, or equivalent experience
  • 5+ years of technical writing experience
  • Excellent written and oral communication, strong interpersonal skills, and a proactive, self-motivated work ethic
  • Strong organizational skills and demonstrated accountability for deliverables and deadlines
  • Ability to work independently, synthesizing information from multiple (sometimes conflicting) sources
  • Comfort working within rigid or templated documentation standards while identifying where those templates fall short
  • Ability to manage fast turnaround times and adapt quickly to shifting priorities
  • Skill in interpreting unclear or incomplete customer/stakeholder requests and translating them into actionable documentation
  • Experience coordinating with engineers or SMEs to confirm ticket/work completion before finalizing release documentation
  • Strong problem-solving skills, with a track record of identifying issues and driving them to resolution
  • Ability to learn complex technical and data topics quickly and explain them plainly in writing
  • Experience supporting documentation development with input from architects, engineers, and SMEs
  • Working knowledge of Agile and SAFe processes, including documenting within sprints and program increments
  • Working knowledge of Confluence and Jira, including building and maintaining pages, templates, labels, and ticketing system
  • Extensive knowledge of MS Word and PowerPoint; experience with MS Excel
  • Excellent analytical skills
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