The posting
Shop Foreman / GM Master Technician
Rare Leadership Opportunity – Our Shop Foreman Is Retiring After 25 Years!
Ed Martin Buick GMC | Carmel, Indiana
This position doesn't become available very often.
After an incredible 25 years with our dealership, our Shop Foreman is retiring. We're now looking for the right person to take the reins and help lead the next chapter of our Service Department.
Ed Martin Buick GMC is one of the largest Buick GMC dealerships in Indiana, with a busy service operation, an established customer base, and a talented technician team.
We're looking for an experienced Shop Foreman, GM Master Technician who is ready for a bigger opportunity.
Maybe you don't have "Shop Foreman" on your business card today.
That's OK.
If you're the technician everyone comes to when they can't figure something out, the person younger technicians ask for help, and the person management trusts with the toughest problems in the shop — we want to talk to you.
This Isn't a Desk Job
We aren't looking for someone to sit in an office and manage from the sidelines.
Our Shop Foreman will remain involved with advanced diagnostics, difficult repairs, quality control, and technical problem-solving.
But your biggest responsibility will be something even more important:
Making the entire shop better.
You'll help technicians diagnose vehicles faster, improve productivity, develop younger technicians, reduce comebacks, improve workflow, and make sure we're delivering the level of service our customers expect.
What You'll Do
- Lead, coach, and support our team of automotive technicians
- Assist technicians with difficult diagnostic and repair issues
- Take the lead on challenging electrical, drivability, mechanical, and technical concerns
- Mentor younger and developing technicians
- Help identify technician training and development opportunities
- Monitor shop workflow and keep repair orders moving
- Work closely with the Service Manager, Dispatch, Service Advisors, and Parts Department
- Help assign work based on technician strengths, certifications, and shop needs
- Monitor appointments, carryover work, waiters, and priority vehicles
- Perform and oversee quality-control inspections when necessary
- Help reduce comebacks and ensure vehicles are repaired correctly the first time
- Improve technician efficiency and productivity
- Stay current on GM technology, repair procedures, recalls, bulletins, and diagnostic processes
- Help recruit, develop, and retain great technicians
- Create a culture of urgency, accountability, teamwork, positivity, and continuous improvement
Customer First. Always.
We're proud of our volume and our success, but none of it happens without our customers.
Our Shop Foreman plays an important role in making sure we fix vehicles correctly, communicate effectively, and do everything possible to take care of the customer.
When there's a difficult vehicle, we find the answer.
When a technician needs help, we help.
When something goes wrong, we take ownership and fix it.
Our goal isn't just to repair vehicles. It's to create customers for life.
Who We're Looking For
Significant automotive technician experience is REQUIRED.
We're especially interested in candidates with:
- 10+ years of automotive repair and diagnostic experience
- GM Master Technician
- Advanced electrical and drivability diagnostic abilities
- Strong mechanical and technical knowledge
- Shop Foreman, Team Leader, Lead Technician, or mentoring experience
- Strong communication and leadership abilities
- Ability to coach and develop technicians
- Ability to hold people accountable while maintaining a positive culture
- Strong organizational and problem-solving skills
- Valid driver's license and acceptable driving record
You Don't Have to Be a Foreman Today
Some of the best future Shop Foremen are already working as Master Technicians.
You're the technician everyone asks:
"Hey, can you come look at this?"
You diagnose the vehicles others can't.
You help the younger technicians.
You know how to navigate service information and find answers.
You care whether the repair is done correctly.
And you've started wondering what's next in your career.
This could be it.
This is an opportunity to use your technical experience to make an entire department better while moving your career into leadership.
Why Ed Martin Buick GMC?
We're not a small store waiting for work to show up.
We're one of the largest Buick GMC dealerships in Indiana, with a high-volume sales operation feeding a large and growing service customer base.
That means consistent opportunity.
You'll be joining a dealership with:
- A busy, high-volume Service Department
- An established customer base
- A strong technician team
- Significant Buick and GMC vehicle volume
- Management committed to growing the Service Department
- Ongoing investment in technology, equipment, and training
- Career advancement opportunities within the Ed Martin Auto Group
- Medical, dental, and vision insurance
- 401(k)
- Paid vacation
- Employee vehicle and service discounts
- Competitive compensation with performance upside
A Position Built for the Long Term
The person you're replacing has been here for 25 years.
We think that says something important about this position and our organization.
We're not looking to fill a spot for the next year.
We're looking for the person who can help lead our shop for years to come.
If you're comfortable where you are but wondering whether there's a bigger opportunity available, we'd still like to have a confidential conversation.
You don't need to be actively looking for another job to talk to us.
Ready for the Next Step?
If you're an experienced GM Master Technician, ASE Master Technician, Lead Technician, Diagnostic Technician, Team Leader, or current Shop Foreman, we'd like to meet you.
Bring your experience.
Bring your diagnostic ability.
Bring your leadership.
Bring your desire to make the people around you better.
We'll provide the opportunity to help lead one of Indiana's largest Buick GMC dealerships.
