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Open nowPosted 17 hours ago

Customer Care Medewerker (Duitsland)

EdConsult

Where
Oudenaarde, Belgium
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Your applicationOpen nowCustomer Care Medewerker (Duitsland)EdConsult · Oudenaarde, Belgium
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EdConsult's own form.

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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 17 hours ago

The posting

Ben jij klantgericht met een passie voor service en coördinatie? Als Duitstalige Klantenservice Medewerker speel jij een cruciale rol in het ondersteunen en beheren van het klantenportfolio dat aan jou is toegewezen.Jij bent het aanspreekpunt voor de klanten en staat dagelijks in contact met de Account Managers, waarbij je zorgt voor een soepele afhandeling van al hun vragen en verzoeken. Met jouw organisatorische vaardigheden en klantvriendelijke aanpak draag jij bij aan een optimale klanttevredenheid en bouw je duurzame relaties op.

  • Opvolging projecten van order tot levering;
  • Opmaak en opvolging prijsoffertes, samples, bestellingen en klachtenbehandeling;
  • Opvolging levertermijnen en leveringsinformatie aan klanten;
  • Anticiperen op de wensen van klanten en aanvragen van klanten omzetten in orders;
  • Opstellen van nauwkeurige klantenrapporten en deze kunnen presenteren;
  • In een internationale omgeving werken;
  • Bacheloropleiding talen of Office Management, of gelijkwaardig door ervaring;
  • Zeer goede gesproken, gelezen en geschreven kennis van Duits en Nederlands;
  • Je belangrijkste drijfveer: zorgen voor de tevredenheid van jouw klant;
  • Goede kennis van MS Office;
  • Kennis SAP of bereid te leren;
  • Nauwkeurig en gestructureerd;
  • Zelfstandig en duidelijk communiceren (met collega’s/klanten);
  • Flexibel en deadlines respecteren;

Posting text belongs to the employer. Removal requests: contact us.

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