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Open nowPosted 11 days ago

Atendente Comercial

EDG EDITORA GRAFICA LTDA

Where
Niterói, RJ, Brasil
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Your applicationOpen nowAtendente ComercialEDG EDITORA GRAFICA LTDA · Niterói, RJ, Brasil
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EDG EDITORA GRAFICA LTDA's own form.

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The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted 11 days ago

The posting

Objetivo do Cargo

Realizar atendimento comercial aos clientes, garantindo agilidade, qualidade e eficiência na comunicação. Acompanhar orçamentos, pedidos e oportunidades de vendas, utilizando ferramentas de CRM para fortalecer o relacionamento e contribuir para os resultados da empresa.

Requisitos

  • Experiência em atendimento ao cliente ou na área comercial.
  • Conhecimento em ferramentas de CRM.
  • Noções de vendas, negociação e acompanhamento de pedidos.
  • Conhecimento do Pacote Office.
  • Boa comunicação escrita, organização e proatividade.
  • Facilidade para resolução de problemas e relacionamento com clientes.

Principais Atividades

  • Atender clientes por e-mail, esclarecendo dúvidas sobre produtos, serviços, valores e prazos.
  • Elaborar e acompanhar solicitações de orçamentos e propostas comerciais.
  • Monitorar pedidos e manter os clientes informados sobre seu andamento.
  • Identificar oportunidades de vendas e fidelização de clientes.
  • Registrar e atualizar informações, atendimentos e negociações no CRM.
  • Realizar acompanhamento de propostas e contatos comerciais.
  • Solucionar demandas e reclamações em conjunto com os setores responsáveis.
  • Apoiar o cumprimento das metas e indicadores comerciais.

Diferenciais

  • Experiência anterior no mercado gráfico. Conhecimento de produtos, serviços e processos gráficos. Vivência com elaboração de orçamentos e acompanhamento de pedidos no segmento gráfico.
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