The posting
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IF YOU CARE, THERE’S A PLACE FOR YOU HERE
EFI Global is a full-service engineering, fire investigation, environmental, health and safety, and specialty consulting services firm serving a variety of industries in both the public and private sectors. Over the last four decades, we have grown from a boutique firm specializing in handling insurance fraud and arson cases and providing expert witness testimony, into a recognized global leader in engineering failure analysis, origin-and-cause investigations, environmental consulting, laboratory testing and specialty consulting. Our forensic investigation, engineering and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts®. Each of our more than 700 professional engineers, fire investigators, architects and scientists was selected for their technical proficiency, in-depth industry knowledge and commitment to professional integrity. Together, our diverse backgrounds and collective insights empower clients to make better-informed business decisions. EFI’s combination of global solutions and local expertise has earned the firm a reputation for delivering timely responses that consistently meet our clients’ expectations—anytime, anywhere. Click here to learn more about EFI Global.
PRIMARY PURPOSE: Oversees and manages large complex assignments from executive level adjusting business for commercial and personal property lines including liability and builders risk assignments. Leads a team of global consultants on larger complex assignments or CAT situations.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Oversees large complex assignments and deliverables with best-in-class service and expertise, delivering consistent value and trustworthy reporting to our clients.
- Responsible for site visits, generation of a complex scope of damages/repairs, high-value cost estimating, site documentation, project management and high stakes negotiations.
- Leads the team’s independent control of reconstruction job costs, project timelines and scope of repairs to clients.
- Manages records based on company standards and procedures, using designated technology.
- Conducts assignment billings, including documenting and maintaining billable hours on a time and expense basis, work in progress, and timely delivery of reporting to clients.
- Directs a team of consultants who provide oversite of complex mitigation processes including but not limited to industry standard drying practices, billing procedures, and daily site clerking.
- Consults with executive level property claims adjusters and clients to produce best-in-class one-stop-shopping for clients.
- Reviews team narrative and executive summary reports for large complex assignments.
- Develops and maintains an executive-level client base.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs other duties as assigned.
- Travels as required.
QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university preferred. Current IICRC (Institute of Inspection Cleaning and Restoration Certification) Master certifications, WRT (Water Restoration), ASD (Applied Structural Drying), Smoke & Soot or equivalent certifications required.
Experience
Ten (10) years of relevant experience to include eight (8) years of experience in the Insurance Restoration Industry or the equivalent combination of education and experience required.
Skills & Knowledge
- Excellent oral and written communication skills, including presentation skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiating skills
- Ability to create and complete comprehensive, accurate and constructive written reports
- Must maintain valid driver’s license with clean driving history
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required.
- Must be able to stand and/or walk for long periods of time.
- Must be able to kneel, squat or bend.
- Must be able to work outdoors in hot and/or cold weather conditions.
- Have the ability to climb, crawl, stoop, kneel, reaching/working overhead.
- Be able to lift/carry up to 50 pounds.
- Be able to push/pull up to 100 pounds.
- Be able to drive up to 4 hours per day.
- Must have continual use of manual dexterity.
Auditory/Visual: Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
We are committed to inclusive, barrier-free recruitment and selection processes. If you are contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer.
