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Open nowPosted 35 days ago

Analista de Assistência Técnica

EGS COMERCIAL ELETRICA LTDA

Where
Itajaí, SC, Brasil
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Your applicationOpen nowAnalista de Assistência TécnicaEGS COMERCIAL ELETRICA LTDA · Itajaí, SC, Brasil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EGS COMERCIAL ELETRICA LTDA's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted 35 days ago

The posting

Vaga para Analista de Assistência Técnica.

Descrição da vaga:

Estamos em busca de um Analista de Assistência Técnica para se juntar à nossa equipe. O profissional será responsável por prestar suporte técnico aos clientes, solucionar problemas e garantir a satisfação dos mesmos.

Responsabilidades:

  • Análise e suporte técnico;
  • Atendimento ao cliente através dos canais de comunicação definidos;
  • Suprir as demandas dos assistentes técnicos autorizados, sejam elas técnicas ou burocráticas de forma remota ou presencial;
  • Realizar o encaminhamento para assistentes técnicos autorizados além de garantir que os processos sejam realizados dentro dos prazos estabelecidos;
  • Validar os valores e realizar os procedimentos internos de pagamentos aos assistentes técnicos autorizados de acordo com a política de pagamentos;
  • Conduzir todos os procedimentos de garantia sejam eles do produto final ou de matéria prima utilizada na fabricação do sistema;
  • Manter os documentos relacionados a assistência técnica atualizados e organizados;
  • Identificar junto aos assistentes técnicos autorizados possíveis melhorias nos equipamentos e retroalimentar o departamento de engenharia.

Requisitos:

  • Experiência prévia em suporte técnico.
  • Conhecimento em sistemas operacionais e softwares de assistência remota.
  • Habilidade para diagnosticar e resolver problemas técnicos.
  • Excelentes habilidades de comunicação e atendimento ao cliente.
  • Capacidade de trabalhar sob pressão e gerenciar múltiplas tarefas.
  • Conhecimento em comandos elétricos, leitura e interpretação de diagramas, instrumentos de medição, motores elétricos, diagnóstico de falhas e automação básica.
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    Written against EGS COMERCIAL ELETRICA LTDA's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EGS COMERCIAL ELETRICA LTDA's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EGS COMERCIAL ELETRICA LTDA's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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