The posting
Job Description
Under the general direction of the Deputy Director manages and oversees department and sub-recipient operations to ensure compliance with federal, state, and local workforce development guidelines by providing direction, guidance and qualitative and quantitative evaluation of all workforce-related programs and activities. Works in coordination with the Fiscal Monitor and Workforce Development Board Deputy Director to ensure that Area 9 workforce programs operate in accordance with program requirement and available funding and further provides monitoring insights that contribute to the delivery of high-quality services to business customers and participants. This position investigates issues of noncompliance or exemplary performance, where necessary develops corrective action recommendations and monitors follow-up on implementation to promote continuous improvement and operational and programmatic excellence across all Workforce Innovation and Opportunity Act (WIOA) and Temporary Assistance to Needy Families (TANF) funded programs.
Responsibilities
Duties and Responsibilities
- Conducts quarterly reviews of all WIOA and TANF programs, including participant records (electronic and hard copy), data accuracy, and compliance with ODJFS’s Program Monitoring Guide for Quality and Compliance. Reviews include but are not limited to Individual Training Accounts (ITA), Reemployment Services and Eligibility Assessment (RESEA), Customized Training (CT) programs, Incumbent Worker Training (IWT), and On the Job Training (OJT) programs. Monitors contracted service providers, Ohio Career Launch (OCL), Career Services Provider, and One-Stop service delivery, for adherence to scope of work and performance standards. Ensures compliance of all programs with federal, state, and local WIOA laws, regulations, policies and guidance.
- Conducts off-site monitoring of training providers and employers seeking contractual agreements to deliver training services.
- Maintains and updates the list of approved Eligible Training Providers (ETP) and distributes as needed or requested.
- Interprets and implements policy updates, guidance letters, and administrative rules related to all WIOA funded programs.
- Prepares comprehensive written reports summarizing monitoring activities, including program intent, review process, observations/findings, corrective action recommendations, and technical assistance provided.
- Coordinates with the Lucas County Department of Workforce Development (DWD) management team and Ohio Department of Job and Family Services (ODJFS) Office of Workforce Development (OWD) Program Monitors for performance and program related monitoring reviews, questions, concerns, or issues.
- Assists the Area 9 Workforce Development Board (WDB) Deputy Director with the Ohio Department of Job and Family Services (ODJFS) annual audit review process. Prepares reports as assigned and coordinates responses to audit findings and compliance determinations.
- Compiles required data, provides access to requested files, and responds to audit inquiries.
- Tracks and monitors program performance data and outcomes for WIOA,OCR and other State grant funded programs against negotiated federal and state benchmarks to identify trends, gaps, deficiencies and areas for improvement.
- Provides technical assistance and training to department and subrecipient staff related to eligibility, documentation, service delivery, and program performance.
- Drafts post-monitoring follow-up reports for internal and subrecipient staff to document corrective action taken and program improvements. Tracks and verifies resolution of corrective action plans.
- Maintains and updates the Department’s internal monitoring procedures and forms. Recommends updates as needed.
- Maintains data privacy and confidentiality requirements discussed in the line of business.
- Utilizes the State of Ohio’s mandated case management system to compile data and monitor program activity and participant performance outcomes.
- Provides input during WIOA performance negotiations with ODJFS.
- Servies as the local point of contact for questions and data entry for: ARIES access (staff and subrecipient accounts), and WIET (Workforce Inventory of Education and Training) registrations for training providers.
- Completes the Department Obligation Report for management review.
- Tracks and maintains records and certificates of staff training.
- Participates on the ETP Review and Policy Committees.
- Assists the Area 9 Workforce Development Board Deputy Director with strategic planning as related to program performance and compliance.
- Assists with department hiring events and special projects as needed.
- Performs other duties consistent with the goals of WIOA Local Area 9 Workforce Development Board and the Department of Workforce Development.
- May also assist and coordinate to ensure program alignment with special grant programs, as determined by the department Deputy Director.
Knowledge Skills and Abilities
- Working knowledge of WIOA legislation and its related federal regulations and procedures, etc., is preferred, as well as knowledge of other federally-funded programs such as Temporary Assistance for Needy Families (TANF), publicly-funded child care, and Supplemental Nutrition Assistance Program (SNAP). Ability to present detailed information to the Workforce Development Board and its Deputy Director, to DWD management and staff, County Administration, State officials, contracted providers, and other community stakeholders. Ability to communicate effectively in written and verbal form. Ability to effectively handle multiple tasks simultaneously. Ability to exercise independent judgment and make complex decisions using sound reasoning. Demonstrated proficiency in Microsoft Office applications, particularly Excel, and the ability to use databases, interpret policies and procedures, prepare written reports, maintain confidential records, and communicate findings effectively.
Unusual Working Conditions
- Position may require some overnight travel.
- May require hours beyond normal 40-hour work week, including possible weekends and evenings.
- Site visitation for WIET and training visits may require use of personal vehicle (mileage reimbursement).
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Lucas County Board of Commissioners
Total Compensation & Benefits
More Than a Paycheck!
The Lucas County Board of Commissioners offers a comprehensive compensation package designed to support employees’ health, financial security, and work-life balance.
Health & Insurance Benefits
- Medical and prescription drug coverage, with the County contributing to the total cost share under the 2026 benefits guide.
- Dental, vision, and basic life/AD&D insurance, with 100% of employee premiums paid by the County for the listed plans.
- Optional supplemental insurance plans, subject to eligibility and employee-paid premiums.
Retirement & Financial Benefits
- Ohio Public Employees Retirement System (OPERS) participation for eligible employees.
- Health and Dependent Care Flexible Spending Accounts (FSAs).
Paid Time Off
- Vacation and sick leave.
- Paid holidays and personal leave.
- Paid parental leave and other applicable leave benefits, subject to eligibility and policy requirements.
Employee Wellness & Support
- Employee Assistance Program (EAP), including confidential counseling and work-life resources.
- Wellness resources and preventive care support.
Benefits vary by position, eligibility, County policy, and applicable collective bargaining agreements. Refer to official plan documents for complete details.
Qualifications
- MINIMUM REQUIREMENTs
- Associate degree and one year of experience in program monitoring, auditing, or compliance. OR Three years of experience in program auditing, monitoring, risk assessment, or regulatory compliance.
- Two years of experience monitoring or certifying WIOA participants, providers, or program compliance OR Two years of experience in workforce development, employment and training, or human services.
- Valid driver's license with driving privileges and insurable driving record in the State of Ohio



