Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 4 days ago

Social Listening and Insights Manager

eight&four

Where
London, England, United Kingdom
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSocial Listening and Insights Managereight&four · London, England, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on eight&four's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 4 days ago

The posting

We’re a social and end-to-end content production agency. Since 2008 we’ve been building an integrated, digital-first offering that combines content excellence with channel best practice to drive performance across our client base.

As a values-driven agency, our people are our power. We stay ahead of the game by hiring smart thinkers and giving them back what they put in: through rapid progression, industry-leading benefits and a culture which has been named in Campaign’s Best Places to Work for 8 years running.

We are looking for a Social Listening and Insights Manager with a strong background in social listening and audience research.

This role focuses on understanding audiences in depth, exploring the conversations, communities, behaviours and cultural influences that shape how people think, engage and make decisions.

You'll use social listening, audience intelligence platforms, search data and community research to uncover insights, trends and opportunities that inform social and channel strategies, content development and creative campaigns.

You'll go beyond surface-level data, investigating online communities, identifying audience motivations and cultural tensions, and translating findings into clear, actionable insights that creative, content and strategy teams can build on.

The role also covers social and digital channel audits, competitor analysis and content performance research, helping brands understand where and how to connect with their audiences.

You'll work across B2B and B2C brands in sectors including finance, technology, ecommerce, travel and hospitality, collaborating closely with our Audience Strategy Lead and wider creative, content and client teams.

Core Responsibilities

  • Conduct social listening and audience research to uncover behaviours, motivations, conversations and emerging trends
  • Research online communities, forums and platforms such as Reddit to identify audience attitudes, interests, pain points and unmet needs
  • Analyse social, search and audience data to uncover insights, cultural tensions and opportunities for brands
  • Lead social and digital channel audits, assessing content performance, audience engagement, platform effectiveness and opportunities for improvement
  • Conduct competitor, category and cultural analysis to identify trends, content gaps and opportunities
  • Translate audience intelligence into clear insights and recommendations that inform social and channel strategies, creative briefs, content development and campaigns
  • Identify audience needs, content opportunities and platform behaviours to support the development of content pillars, channel roles and wider content ecosystems
  • Monitor emerging trends, content formats, platforms and online communities relevant to clients
  • Analyse social content and campaign performance to inform future content and channel recommendations
  • Develop insight-led presentations and research findings for internal teams and clients
  • Collaborate with the Audience Strategy Lead and wider teams on pitches, campaigns and strategic projects

Requirements

  • 3–5 years' experience in social, audience insights, social listening and digital research
  • Strong hands-on experience in social listening, audience research, community analysis and channel audits
  • Experience using tools such as Meltwater, Audiense, SEMrush, Glimpse, AnswerThePublic or similar
  • Strong understanding of Reddit, online communities, social platforms and digital audience behaviours
  • Ability to analyse qualitative and quantitative data, identify patterns and uncover insights beyond standard reporting
  • Proven ability to translate audience research into meaningful insights and recommendations that inform content, creative and channel strategies
  • Good understanding of social and digital channels, content formats and how audiences engage across different platforms
  • Experience working across B2B and B2C audiences
  • Strong presentation, communication and strategic storytelling skills
  • Ability to independently manage research and insight projects while collaborating with creative, content and strategy teams

Benefits

  • Named in Campaign Magazine's Best Places to Work 8 years running
  • Hybrid working - 2 days in the office per week
  • Private Healthcare & Life Insurance
  • 25 Days+ Holiday
  • Team Mini breaks in the UK and abroad
  • Regular Socials
  • Culture: Open, Engaged & Inspirational
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against eight&four's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on eight&four's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    eight&four's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.